At a Glance
- Tasks: Deliver top-notch customer service and ensure a smooth dining experience for guests.
- Company: Leading hospitality brand in Cheltenham with a focus on guest satisfaction.
- Benefits: Earn £12.50 per hour, enjoy discounted room rates, and access wellness initiatives.
- Why this job: Join a dynamic team that values your growth and offers flexible shifts.
- Qualifications: Passion for customer service and effective communication skills.
- Other info: Great opportunities for career advancement and personal development.
The predicted salary is between 12 - 16 £ per hour.
A leading hospitality brand in Cheltenham is seeking a Waiter / Waitress for a permanent position. The role involves providing excellent customer service, controlling dining flow, and communicating effectively to ensure a smooth experience for guests.
With flexible shifts, this position offers a competitive pay of £12.50 per hour along with numerous benefits such as heavily discounted room rates, apprenticeship programs, and wellness initiatives.
Join a team that values career growth and great guest experiences.
Guest Experience Waiter – Flexible Shifts & Growth in Cheltenham employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Waiter – Flexible Shifts & Growth in Cheltenham
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your favourite barista about job openings. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 2
Practice your customer service skills! Role-play with a mate to nail down how you'd handle tricky situations or difficult guests. This will help you shine during interviews.
✨Tip Number 3
Be ready to show off your personality! When you get that interview, let your passion for hospitality and guest experience come through. Remember, they want someone who fits in with their team!
✨Tip Number 4
Apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team.
We think you need these skills to ace Guest Experience Waiter – Flexible Shifts & Growth in Cheltenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone and a bit of enthusiasm can go a long way in the hospitality industry.
Highlight Relevant Experience: Make sure to mention any previous roles in customer service or hospitality. We love seeing how you've handled dining flow or provided excellent service in the past. Tailor your application to show us why you're a great fit for this role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate for the Guest Experience Waiter position. Remember, we’re looking for effective communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Malmaison
✨Know the Brand
Before your interview, do some homework on the hospitality brand. Understand their values, mission, and what sets them apart in Cheltenham. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Waiter, customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlighting these moments will demonstrate your commitment to providing excellent service.
✨Practice Effective Communication
Since the role involves controlling dining flow and communicating with guests, practice clear and concise communication. You might even want to role-play common scenarios with a friend to build your confidence in handling various guest interactions.
✨Emphasise Flexibility and Growth Mindset
With flexible shifts and opportunities for growth, make sure to express your willingness to adapt and learn. Share your career aspirations and how you see yourself growing within the company, which aligns with their focus on career development.