Assistant Housekeeping Manager: Lead Guest Service in Cheltenham
Assistant Housekeeping Manager: Lead Guest Service

Assistant Housekeeping Manager: Lead Guest Service in Cheltenham

Cheltenham Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
  • Company: A leading hotel chain in Cheltenham with a focus on exceptional service.
  • Benefits: Earn £13 per hour, enjoy discounted stays, and access wellness initiatives.
  • Why this job: Join a supportive team and make a real difference in guest experiences.
  • Qualifications: Strong leadership skills and a passion for maintaining high standards.
  • Other info: Great opportunities for career advancement and personal development.

The predicted salary is between 13 - 16 £ per hour.

A prominent hotel chain in Cheltenham is seeking an Assistant Housekeeping Manager to lead the housekeeping team and ensure the highest standards for guest rooms. This role requires excellent leadership qualities, as you will be pivotal in maintaining exceptional service and cleanliness.

The position offers competitive pay at £13 per hour and opportunities for internal advancement. Benefits include discounted stays, fully funded apprenticeship programs, and various wellness initiatives, which foster a supportive and engaging work environment.

Assistant Housekeeping Manager: Lead Guest Service in Cheltenham employer: Malmaison

Join a leading hotel chain in Cheltenham, where we prioritise exceptional guest service and employee satisfaction. As an Assistant Housekeeping Manager, you will benefit from competitive pay, discounted stays, and fully funded apprenticeship programmes, all within a supportive work culture that encourages personal and professional growth. Our commitment to wellness initiatives ensures a rewarding and engaging environment for all team members.
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Contact Detail:

Malmaison Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Housekeeping Manager: Lead Guest Service in Cheltenham

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the hotel chain on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've successfully led a team in the past. We want to see that you can inspire and motivate others.

✨Tip Number 3

Research the hotel chain! Knowing their values and recent news can help us tailor our conversation and show genuine interest. Plus, it’ll impress the hiring managers!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job postings that you won’t find anywhere else.

We think you need these skills to ace Assistant Housekeeping Manager: Lead Guest Service in Cheltenham

Leadership Skills
Guest Service Orientation
Attention to Detail
Team Management
Communication Skills
Time Management
Problem-Solving Skills
Organisational Skills
Quality Control
Training and Development
Adaptability
Customer Relationship Management

Some tips for your application 🫡

Show Your Leadership Skills: Make sure to highlight any previous experience where you've led a team or managed projects. We want to see how you can inspire and motivate others, especially in a housekeeping setting.

Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application to reflect the specific requirements of the Assistant Housekeeping Manager role. We love seeing candidates who take the time to connect their skills with what we’re looking for.

Emphasise Guest Service: Since this role is all about leading guest service, make sure to include examples of how you've gone above and beyond for guests in the past. We want to know how you ensure exceptional service and cleanliness!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at Malmaison

✨Know the Hotel Inside Out

Before your interview, do some research on the hotel chain. Familiarise yourself with their values, mission, and any recent news. This will show your genuine interest in the role and help you tailor your answers to align with their standards.

✨Showcase Your Leadership Skills

As an Assistant Housekeeping Manager, you'll need to demonstrate strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you handle conflicts and motivate your team.

✨Emphasise Guest Service Excellence

Highlight your commitment to guest satisfaction during the interview. Share specific instances where you went above and beyond to ensure a positive experience for guests. This will illustrate your understanding of the importance of exceptional service in the hospitality industry.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the hotel's approach to training and development, or how they measure success in the housekeeping department. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.

Assistant Housekeeping Manager: Lead Guest Service in Cheltenham
Malmaison
Location: Cheltenham

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