At a Glance
- Tasks: Lead the housekeeping team to ensure rooms meet high standards of cleanliness and service.
- Company: Join the vibrant Malmaison team in beautiful Cheltenham.
- Benefits: Enjoy discounted stays, dining perks, and career development opportunities.
- Why this job: Be the face of our hotel and deliver exceptional guest experiences.
- Qualifications: Experience in hospitality and a passion for maintaining high standards.
- Other info: Work in a dynamic environment with opportunities for progression.
The predicted salary is between 11 - 16 £ per hour.
About the Location
Cheltenham Malmaison – 61 bedrooms; 62-seater Bar & Grill; 4 private event spaces (largest seats up to 18). With stunning Regency architecture and beautifully manicured gardens, Cheltenham is a quintessential English spa town with character. The hotel is in the Montpellier district, near The Promenade and Montpellier Gardens.
Role Details
£13 Per Hour, 40 Hours · Permanent Contract
"Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not." You will be the face of our hotel, delivering celebrity service, and you will lead the team to maintain high standards throughout the guest stay. This role offers opportunities for internal development and progression within Malmaison.
Benefits In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500.
- A decent uniform.
- Wellness & National Campaign Days Calendar with activities.
- Wagestream for paid access to earnings as you earn.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Support for The Brain Charity.
- Employee Assistance Programme – free, confidential advice 24/7.
Our Sustainability Goals
- 100% of electricity from renewable energy, with most from Wind Farms.
- Recycle a minimum of 70% of hotel waste.
- Move to a chemical-free cleaning system in bedrooms/public areas and enzyme-based eco-friendly system for kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay.
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Assistant Housekeeping Manager in Cheltenham employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housekeeping Manager in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malmaison's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Housekeeping Manager and be ready to share specific examples.
✨Tip Number 3
Dress to impress! Make sure you look sharp for your interview. A smart appearance shows that you take the role seriously and are ready to represent Malmaison's high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Housekeeping Manager in Cheltenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Assistant Housekeeping Manager role. Highlight your relevant experience and skills that align with our expectations at Malmaison. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re up-to-date with all the latest opportunities at Malmaison.
How to prepare for a job interview at Malmaison
✨Know Your Stuff
Familiarise yourself with the Malmaison brand and its values. Understand what makes their service stand out, especially in terms of housekeeping standards. This will help you demonstrate your passion for the role and show that you’re a great fit.
✨Showcase Your Leadership Skills
As an Assistant Housekeeping Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight any experiences where you’ve maintained high standards or improved processes.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. Since you’ll be working in a hospitality environment, showing that you understand the importance of presentation can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the hotel. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Consider asking about the team dynamics or opportunities for progression within Malmaison.