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For Companies At a Glance
- Tasks: Serve delicious coffee and food while leading a passionate team in a vibrant café environment.
- Company: Join Malmaison, a trendy hotel brand known for its stylish atmosphere and commitment to quality.
- Benefits: Enjoy discounts on stays, meals, and high street shopping, plus wellness initiatives and flexible pay options.
- Why this job: Be part of a fun team that values great service and sustainability while making a real impact.
- Qualifications: No specific experience required, just a passion for coffee and customer service!
- Other info: Work in a supportive environment with opportunities for career development and community involvement.
The predicted salary is between 26000 - 36000 £ per year.
About the Role
Rate of Pay / Hours: £12.50
Type of Contract: Full-time
Location: Piccadilly Manchester
The difference...... is you! You are passionate about fresh food, proper coffee and great customer service in a coffee bar setting. You want to support your Manager to inspire and drive a team to really excel and deliver fantastic sales and a key profit stream within our business.
The introduction of We Proudly Serve Starbucks into our brand means that we offer the perfect Starbucks beverages from espresso-based classics such as cappuccino and latte - to iced beverages, hot chocolate drinks and specialties.
Your role is to deliver fantastic service and products, which meet and exceed our guest expectations. You will lead your shift to deliver the highest standards in the industry by providing great coffee, great food and great service every time with the passion that we pride ourselves on. Your efforts go on working with the Store Manager to manage your business and understanding and delivering what it is that makes good customer service great.
Benefits:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Cafe Mal Barista, Malmaison employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Mal Barista, Malmaison
✨Tip Number 1
Familiarise yourself with Starbucks beverages and the specific offerings at Cafe Mal. Knowing the menu inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for customer service by sharing personal experiences where you went above and beyond for a customer. This will highlight your commitment to delivering fantastic service, which is key for this position.
✨Tip Number 3
Research Malmaison's values and sustainability goals. Being able to discuss how you align with their mission can set you apart from other candidates and show that you're a good cultural fit.
✨Tip Number 4
Prepare to discuss how you would lead a team during busy shifts. Think of examples from past experiences where you successfully managed stress and motivated others, as this is crucial for the barista role.
We think you need these skills to ace Cafe Mal Barista, Malmaison
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Cafe Mal Barista position. Tailor your application to highlight your passion for coffee, customer service, and teamwork.
Craft a Personalised CV: Create a CV that showcases your relevant experience in the food and beverage industry. Emphasise any previous barista roles or customer service positions, and include specific examples of how you have excelled in these areas.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with Starbucks beverages and your commitment to delivering exceptional service. Make sure to connect your personal values with the company's sustainability goals.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Malmaison
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and fresh food during the interview. Share any personal experiences or favourite drinks, especially if you're familiar with Starbucks beverages, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss specific situations where you went above and beyond to meet customer expectations, as this is crucial for a barista role.
✨Demonstrate Team Leadership Potential
Since the role involves supporting the manager and leading shifts, be ready to talk about any leadership experiences you have. Mention how you can inspire and motivate a team to achieve great results.
✨Understand the Company Values
Familiarise yourself with Malmaison's values and sustainability goals. Showing that you align with their mission and are aware of their initiatives will set you apart as a candidate who truly cares about the brand.
