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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Malmaison, a stylish hotel inspired by York's rich heritage.
- Benefits: Enjoy discounts on stays, meals, and high street shopping, plus wellness initiatives.
- Why this job: Be part of a vibrant team that values passion for coffee and customer satisfaction.
- Qualifications: No prior experience needed, just a love for great coffee and teamwork.
- Other info: Flexible hours and opportunities for career development through funded apprenticeships.
Join to apply for the Cafe Mal Barista, Malmaison role at Malmaison
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Join to apply for the Cafe Mal Barista, Malmaison role at Malmaison
Opened May 2020
150 bedrooms
124-seater Bar & Grill, 1 private dining room
200-seater rooftop bar & terrace. Pan-Asian fusion tapas & cocktails
Starbucks with outdoor terrace
4 meeting rooms, 6 meeting pods – largest space seats 180
TechnoGym – selection of cardio, fixed resistance, free weights & functional equipment
Spa – 4 treatment rooms, relaxation area, 2 manicure & 2 pedicure stations
The design of the hotel takes inspiration from the city’s industrial heritage and brutalist architecture, mixing concrete and moody elements with softer textures and confectionery touch points, drawing on York’s famous alumni including the Rowntree and the Terry families. As a city, York has always had so much to offer; from it’s Roman and Viking roots to the cosmopolitan city it is today. Situated on the corner of Rougier Street, the hotel is a stone’s throw away from some of the city’s most famous attractions, including York Minster, York Castle and the historic city walls. The River Ouse are both a few minute walks away, with the Yorkshire Museum and Gardens, York Art Gallery and the world-famous university a short walk over the bridge.
About The Role
Job title: Cafe Mal Barista, Malmaison, ÂŁ12.43 Per Hour, 24 Hours Permanent Contract: York
The difference…… is you!
- You’re passionate about fresh food, proper coffee and great customer service in a coffee bar setting
- You want to support your Manager to inspire and drive a team to really excel and deliver fantastic sales and a key profit stream within our business.
The introduction of We Proudly Serve Starbucks into our brand means that we offer the perfect Starbucks beverages from espresso-based classics such as cappuccino and caffè latte – to iced beverages, hot chocolate drinks and specialties.
Your role is to deliver fantastic service and products, which meet and exceed our guest expectations. You will lead your shift to deliver the highest standards in the industry by providing great coffee, great food and great service every time with the passion that we pride ourselves on. Your efforts go on working with the Team Manager to motivate the team, manage your business and understanding and delivering what it is that makes good customer service great.
Benefits
About You
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from ÂŁ65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from ÂŁ5 per month
- Referral schemes that pay up to ÂŁ1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Cafe Mal Barista, Malmaison employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Mal Barista, Malmaison
✨Tip Number 1
Familiarise yourself with Starbucks' menu and the specific drinks they offer. Being knowledgeable about the products will not only impress during your interview but also show your passion for coffee and customer service.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles. Be ready to share specific examples of how you’ve provided excellent service, as this is crucial for a barista role at Cafe Mal.
✨Tip Number 3
Demonstrate your ability to work in a team environment. Share stories that showcase your teamwork skills, especially in high-pressure situations, as this will resonate well with the hiring managers.
✨Tip Number 4
Research Malmaison's values and culture. Understanding their commitment to sustainability and customer service can help you align your answers during the interview, showing that you’re a great fit for their team.
We think you need these skills to ace Cafe Mal Barista, Malmaison
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Malmaison is looking for in a Cafe Mal Barista. Highlight your passion for coffee, customer service, and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or barista roles. Emphasise any previous work with coffee, food service, or team leadership to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Malmaison that attract you, such as their commitment to quality service and sustainability.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Malmaison
✨Know Your Coffee
As a Cafe Mal Barista, you'll be serving Starbucks beverages, so brush up on your coffee knowledge. Be prepared to discuss different types of coffee drinks, their ingredients, and how they are made. This shows your passion for the product and can impress your interviewers.
✨Showcase Customer Service Skills
Customer service is key in this role. Think of examples from your past experiences where you provided excellent service or resolved customer issues. Highlighting these moments will demonstrate your ability to create a positive experience for guests.
✨Teamwork Matters
You'll be working closely with a team, so be ready to talk about your teamwork skills. Share instances where you motivated others or contributed to a team goal. This will show that you can support your manager and help drive the team to success.
✨Understand the Brand
Familiarise yourself with Malmaison's brand values and the unique atmosphere of the cafe. Being able to articulate what makes Malmaison special and how you fit into that vision will set you apart from other candidates.
