At a Glance
- Tasks: Lead the White Lion pub, managing operations and delivering exceptional guest experiences.
- Company: Join a vibrant team at Hotel du Vin Bristol Avon Gorge with stunning views.
- Benefits: Enjoy discounted stays, high-street discounts, wellness initiatives, and career development opportunities.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: Proven experience as a Pub General Manager or Bar Manager with a focus on quality service.
- Other info: Embrace sustainability with a company committed to eco-friendly practices and community support.
The predicted salary is between 39000 - 52000 £ per year.
About the Location Purchased 2015. 78 Bedrooms. 91‑seater restaurant overlooking the terrace and bridge. Spacious pub and terrace. 3 Private Event Spaces – seating up to 144. Boasting fantastic panoramic views of the Suspension Bridge and Gorge, an idyllic position in the heart of Clifton Village’s Georgian splendor.
About the Role Pub General Manager £45,000‑£50,000 DOE (INCLUDING TRONC) plus generous company benefits, training & development. 45 hours per week. Permanent position. Hotel du Vin Bristol Avon Gorge. The White Lion is a fantastic pub attached to The Avon Gorge Hotel. It offers an outdoor terrace with stunning views of the Clifton Suspension Bridge and the Avon Gorge, private gardens that can be booked for exclusive BBQs and events, a big screen TV that shows most sporting events, and a fresh, delicious menu. When the sun is shining the terrace triples the number of guests that the White Lion can accommodate, turning it from a relaxing bar to one of the busiest watering holes in Bristol. This presents the management team with unique opportunities and challenges: managing guest expectations alongside operating costs and flexible rosters.
We are looking for a hands‑on Pub General Manager to take on the running of the White Lion. You will bring all the experience you have gained throughout your career and put it to good use. This isn’t a role for the faint of heart; you will lead from the front and need to be organised, professional, and have a keen eye for detail. You will be reporting into the General Manager of The Avon Gorge Hotel and working alongside the operations team on a daily basis. You will be responsible for delivering weekly sales targets and controlling payroll and stock. We are looking for someone who has proven experience as a Pub General Manager or Bar Manager in an establishment that focuses on high‑quality food and service. You will also be an experienced people leader, able to motivate, engage, and get the best out of your team while ensuring their development needs are met.
Benefits:
- Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted friends and family room rate with 50% off best available rate.
- 35% off your bill when you dine in our brasseries and bistros.
- Fully funded apprenticeship programmes that support you in developing your career.
- High‑street discounts on a range of shops, experiences, and holidays.
- Cycle‑to‑work scheme – save up to 40% on a wide range of bikes.
- Healthcare cash plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 for bringing friends jobs.
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & national campaign days calendar promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more.
- Wagestream giving instant access to your pay as it’s earned, letting you track wages real‑time, stream up to 50% of earned money, learn money‑management tips, and save directly from your salary.
- Complimentary stays on your 1st, 3rd and 5th anniversary with dinner, bed & breakfast.
- We are a proud sponsor of The Brain Charity, helping people with neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Post‑Probation Benefits:
- Private medical healthcare.
- Bonus plan based on clear and transparent KPIs.
- Critical illness cover.
- Life assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, mainly from wind farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical‑free cleaning system in bedrooms and public areas, and an enzyme‑based eco‑friendly system for kitchens.
- Volunteer for sustainable charities 2 days per year on full pay instead of your normal workplace.
Pub General Manager in Bristol employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub General Manager in Bristol
✨Tip Number 1
Get to know the pub scene in Bristol! Visit local pubs, chat with staff, and understand what makes them tick. This will not only give you insights but also help you network with potential future colleagues.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've motivated teams or improved service quality in previous roles. We want to see that you can lead from the front!
✨Tip Number 3
Be prepared to discuss how you handle busy periods, especially on sunny days when the terrace is packed. We love candidates who can think on their feet and manage guest expectations while keeping an eye on costs.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're genuinely interested and gives us a chance to see your enthusiasm right from the start. Plus, we love seeing applications come directly from keen candidates like you!
We think you need these skills to ace Pub General Manager in Bristol
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about managing a vibrant pub like the White Lion and how your experience aligns with our vision.
Tailor Your CV: Make sure your CV is tailored specifically for this position. Highlight your previous experience as a Pub General Manager or Bar Manager, focusing on your achievements in high-quality food and service. We love seeing how you've made a difference in past roles!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at the White Lion. We can’t wait to hear from you!
How to prepare for a job interview at Malmaison
✨Know Your Venue
Before the interview, take some time to research the White Lion and its unique offerings. Familiarise yourself with the menu, the layout of the pub, and the events they host. This will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Pub General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and developed your team. Highlight specific situations where your leadership made a difference in service quality or team morale.
✨Understand Financial Management
Be ready to discuss your experience with managing budgets, payroll, and stock control. Bring examples of how you've met sales targets in previous roles and how you balanced operational costs while maintaining high-quality service. This will demonstrate your ability to handle the financial aspects of the position.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle various situations, such as dealing with difficult customers or managing busy periods. Think through potential scenarios and your responses ahead of time. This will help you convey your problem-solving skills and ability to stay calm under pressure.