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For Companies At a Glance
- Tasks: Be the friendly face of our boutique hotel and ensure guests feel welcome.
- Company: Charming boutique hotel chain in vibrant Brighton.
- Benefits: Earn £12.48 per hour, enjoy discounted stays and healthcare perks.
- Why this job: Kickstart your career in hospitality with growth opportunities and an apprenticeship scheme.
- Qualifications: Friendly attitude and a passion for delivering exceptional guest service.
- Other info: Join a supportive team and enjoy a dynamic work environment.
The predicted salary is between 12 - 16 £ per hour.
A boutique hotel chain in Brighton is seeking a Receptionist earning £12.48 per hour. This role involves being the first point of contact for guests, ensuring a warm welcome and delivering exceptional guest service.
The ideal candidate will have a friendly demeanor, high standards of service, and the ability to handle guest queries.
Opportunities for career progression are available, including enrollment in an apprenticeship scheme after probation. A variety of perks are offered including discounted room rates and healthcare cash plans.
Receptionist - Guest Experience & Path to Supervisory in Brighton employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Guest Experience & Path to Supervisory in Brighton
✨Tip Number 1
Make sure to showcase your personality during the interview! As a Receptionist, being friendly and approachable is key, so let your warmth shine through. We want to see how you connect with people, so don’t hold back!
✨Tip Number 2
Research the hotel chain before your interview. Knowing their values and what makes them unique will help you stand out. We love candidates who show genuine interest in our brand and can relate it to their own experiences.
✨Tip Number 3
Prepare for common guest scenarios! Think about how you would handle different queries or complaints. We appreciate candidates who can demonstrate problem-solving skills and a commitment to exceptional service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. We love to see candidates who are proactive and eager to join our team!
We think you need these skills to ace Receptionist - Guest Experience & Path to Supervisory in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and warm personality shine through. We want to see how you can create that welcoming atmosphere for our guests right from the start!
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or hospitality. We love seeing how you've handled guest queries and provided exceptional service in the past!
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention why you're excited about working with us at our boutique hotel chain and how you align with our high standards of service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Malmaison
✨Show Your Friendly Side
As a Receptionist, your warm and welcoming personality is key. Practice a friendly greeting and maintain a positive attitude throughout the interview. Remember, they want to see how you interact with people, so be genuine and approachable.
✨Know the Hotel Inside Out
Do your homework on the boutique hotel chain. Familiarise yourself with their values, services, and any unique features they offer. This will not only impress them but also help you answer questions about how you can contribute to their guest experience.
✨Prepare for Common Guest Queries
Think about the types of questions guests might ask and how you would handle them. Prepare responses that showcase your problem-solving skills and ability to remain calm under pressure. This will demonstrate your readiness for the role.
✨Highlight Your Career Aspirations
Since there are opportunities for progression, be sure to express your interest in growing within the company. Talk about your enthusiasm for the apprenticeship scheme and how you envision your career path at the hotel. This shows commitment and ambition.
