Front Desk Host - Guest Experience & Service in Brighton
Front Desk Host - Guest Experience & Service

Front Desk Host - Guest Experience & Service in Brighton

Brighton Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the welcoming face of our hotel and ensure guests have an unforgettable experience.
  • Company: Join a leading hotel brand in vibrant Brighton.
  • Benefits: Enjoy discounted staff rates and personal development opportunities.
  • Why this job: Create memorable experiences for guests while working in a lively team.
  • Qualifications: Natural charm for hospitality and a commitment to service excellence.
  • Other info: Perfect for those who love people and thrive in a dynamic environment.

The predicted salary is between 24000 - 36000 £ per year.

A leading hotel brand in Brighton is searching for a passionate Receptionist. In this role, you'll be the first point of contact for guests, ensuring their experience is exceptional.

Ideal candidates will possess a natural charm for hospitality and a commitment to service excellence.

This position offers numerous perks, including discounted staff rates and opportunities for personal development.

Join a vibrant team and help create unforgettable memories for guests!

Front Desk Host - Guest Experience & Service in Brighton employer: Malmaison

As a leading hotel brand in Brighton, we pride ourselves on fostering a vibrant work culture that values exceptional service and personal growth. Our Front Desk Hosts enjoy competitive benefits, including discounted staff rates and ample opportunities for professional development, all while being part of a dynamic team dedicated to creating unforgettable guest experiences.
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Contact Detail:

Malmaison Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk Host - Guest Experience & Service in Brighton

✨Tip Number 1

Make sure to showcase your personality during interviews! We want to see that natural charm and passion for hospitality shine through. Remember, it’s all about creating that exceptional guest experience.

✨Tip Number 2

Practice common interview questions related to customer service. We can help you prepare by providing resources and tips on how to handle tricky scenarios. The more prepared you are, the more confident you'll feel!

✨Tip Number 3

Network with current employees or alumni from your school who work in hospitality. They can offer insider tips and might even refer you for the position. We love seeing our community support each other!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Front Desk Host - Guest Experience & Service in Brighton

Customer Service Skills
Communication Skills
Hospitality Skills
Attention to Detail
Problem-Solving Skills
Interpersonal Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your natural charm and commitment to service excellence. We want to see how you can create unforgettable memories for our guests.

Tailor Your Application: Make sure to customise your CV and cover letter for the Front Desk Host role. Highlight relevant skills and experiences that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our vibrant team.

Be Personable and Authentic: We’re all about creating a warm and welcoming atmosphere, so let your personality shine in your written application! Use a friendly tone and be yourself – we want to get to know the real you, not just your qualifications.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!

How to prepare for a job interview at Malmaison

✨Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share personal experiences where you went above and beyond for guests, as this will highlight your commitment to service excellence.

✨Know the Brand Inside Out

Research the hotel brand thoroughly before your interview. Familiarise yourself with their values, mission, and any recent news. This knowledge will not only impress the interviewers but also help you align your answers with what they stand for.

✨Practice Your Communication Skills

As a Front Desk Host, communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate the interview environment and get comfortable with articulating your thoughts.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how they measure guest satisfaction. This shows your interest in the role and helps you determine if it’s the right fit for you.

Front Desk Host - Guest Experience & Service in Brighton
Malmaison
Location: Brighton
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  • Front Desk Host - Guest Experience & Service in Brighton

    Brighton
    Full-Time
    24000 - 36000 £ / year (est.)
  • M

    Malmaison

    200-500
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