Deputy General Manager: Lead Team & Guest Experience in Brighton

Deputy General Manager: Lead Team & Guest Experience in Brighton

Brighton Full-Time 29700 - 36300 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant hospitality team and enhance guest experiences daily.
  • Company: Join the renowned Hotel Du Vin Brighton, known for its exceptional service.
  • Benefits: Competitive salary, career growth, and a dynamic work environment.
  • Other info: Opportunity to work in a lively atmosphere with a focus on excellence.
  • Why this job: Be a visible leader and shape a unique service culture in hospitality.
  • Qualifications: Experience in hospitality management and a passion for guest satisfaction.

The predicted salary is between 29700 - 36300 £ per year.

Hotel Du Vin Brighton is seeking a Deputy General Manager to lead and inspire a large hospitality team while upholding the brand's standards.

You will drive guest satisfaction, manage daily operations, and partner with department heads to maximise revenue and guest experience.

You will be a visible leader, mentoring staff, shaping service culture, and delivering celebrity-style service that differentiates the property in a competitive market.

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Deputy General Manager: Lead Team & Guest Experience in Brighton employer: Malmaison

Hotel Du Vin, Wimbledon is an exceptional employer that values its team members and fosters a supportive work culture. With competitive pay, flexible shift patterns, and opportunities for career advancement into supervisory roles, employees can thrive in a dynamic environment while ensuring guests enjoy a memorable stay. Join us to be part of a dedicated team where your contributions are recognised and rewarded.

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Contact Details:

Malmaison Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy General Manager: Lead Team & Guest Experience in Brighton

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Malmaison. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Malmaison

Don't be shy about reaching out to Malmaison directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy General Manager: Lead Team & Guest Experience in Brighton

Communication Skills
Problem-Solving Skills
Attention to Detail
Leadership Skills
Team Leadership
Adaptability
Team Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Malmaison and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Malmaison

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!