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- Tasks: Welcome guests and provide exceptional service at the front desk.
- Company: A vibrant hotel chain in Belfast with a focus on guest satisfaction.
- Benefits: Opportunities for career progression and apprenticeship schemes.
- Why this job: Be the face of the hotel and create memorable experiences for guests.
- Qualifications: Passion for customer service and a friendly attitude.
The predicted salary is between 800 - 1400 £ per month.
A hotel chain in Belfast is looking for a passionate and energetic receptionist to enhance guest experiences. You will be the face of the hotel, ensuring every visitor feels welcomed.
Responsibilities include:
- Greeting guests
- Addressing their queries with a proactive and friendly approach
This role offers opportunities for internal progression within the company, including apprenticeship schemes after a successful probation period. A perfect fit for someone who loves providing outstanding service.
Guest Experience Host — Front Desk (Apprenticeship Path) in Belfast employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host — Front Desk (Apprenticeship Path) in Belfast
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in enhancing guest experiences.
✨Tip Number 2
Practice your greeting and friendly approach! Role-play with a friend or family member to get comfortable with addressing guests' queries. Remember, first impressions count, and we want you to shine as the face of the hotel.
✨Tip Number 3
Show off your passion for outstanding service during the interview. Share examples from past experiences where you went above and beyond for customers. This will demonstrate that you’re the perfect fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Guest Experience Host — Front Desk (Apprenticeship Path) in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for guest experience shine through. We want to see how much you love making people feel welcome and valued!
Be Friendly and Approachable: Use a warm and friendly tone in your application. Remember, you're applying for a role where you'll be the face of the hotel, so we want to see that personality come across in your writing.
Highlight Relevant Experience: If you've had any previous roles in customer service or hospitality, make sure to mention them! We love seeing how your past experiences can contribute to creating outstanding guest experiences.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Malmaison
✨Know the Company
Before your interview, do a bit of research on the hotel chain. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Guest Experience Host, you'll be interacting with guests all day. Prepare examples from your past experiences where you've gone above and beyond to help someone. Highlight your friendly approach and how you handle difficult situations with grace.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the role seriously and understand the importance of representing the hotel well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the apprenticeship schemes or opportunities for progression within the company. This not only shows your interest but also helps you gauge if the hotel is the right fit for you.
