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- Tasks: Be the friendly face that welcomes guests and ensures a memorable experience.
- Company: A renowned hotel in Northern Ireland with a focus on exceptional service.
- Benefits: Earn £12.50 per hour, enjoy discounted room rates, and access wellness programs.
- Why this job: Join a passionate team and make a difference in guests' experiences every day.
- Qualifications: A friendly attitude and a passion for customer service.
- Other info: Opportunities for career development through apprenticeships in a vibrant environment.
The predicted salary is between 12 - 16 £ per hour.
A renowned hotel in Northern Ireland is seeking a passionate and friendly Receptionist to join their team. In this role, you will be the first point of contact for guests, ensuring they have a welcoming experience.
The position offers a salary of £12.50 per hour for up to 40 hours per week, alongside various benefits including heavily discounted room rates, career development through apprenticeships, and access to wellness programs.
Join a team dedicated to exceptional service.
Guest Experience Ambassador (Receptionist) in Belfast employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador (Receptionist) in Belfast
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing their mission and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for guests, so being friendly and approachable is key. Try role-playing common scenarios with friends or family to build your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable, so you can shine during your interview.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Guest Experience Ambassador (Receptionist) in Belfast
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and passionate nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter for the Guest Experience Ambassador role. Highlight any relevant experience in hospitality or customer service that showcases your ability to create a welcoming atmosphere.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and focus on what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Malmaison
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and any unique features. This will not only impress the interviewers but also help you understand how to align your passion for guest experience with their mission.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you turned a negative experience into a positive one, as this will highlight your problem-solving skills.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the role seriously and understand the importance of representing the hotel well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or what a typical day looks like for a Receptionist. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
