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- Tasks: Be the face of the Bar, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for unforgettable guest experiences.
- Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and wellness initiatives.
- Why this job: Gain valuable skills, enjoy a fun culture, and progress in your career with us.
- Qualifications: No experience needed, just a passion for customer service and a willingness to learn.
- Other info: We promote sustainability and offer volunteer days for charities.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. In this role, you will be the face of the Bar, helping control the flow and communicating with the Bar Service Team to ensure a smooth and controlled dining experience for our guests. We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships alongside our detailed brand training. We’ll help you be ‘The Difference’ between good and great guest experiences. Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression.
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned, allowing you to track your wages in real time and stream up to 50% of the money you’ve already earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels, achieved by everyone in the hotel focusing on the waste we produce, championed by our Sustainability Council who work on projects year-round.
- Moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Bar Floor Waiter/ Waitress, Malmaison employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Floor Waiter/ Waitress, Malmaison
✨Tip Number 1
Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to customer service and sustainability will help you align your responses during the interview, showcasing your passion for their mission.
✨Tip Number 2
Prepare to discuss your previous experiences in customer service, even if they are not directly related to hospitality. Highlighting transferable skills, such as communication and teamwork, can demonstrate your potential to excel in this role.
✨Tip Number 3
Be ready to express your flexibility regarding shifts and hours. Since the role requires working evenings and weekends, showing that you are open to various schedules can make you a more attractive candidate.
✨Tip Number 4
Research common bar service practices and trends in the hospitality industry. Being knowledgeable about current trends can help you engage in meaningful conversations during the interview, demonstrating your enthusiasm for the role.
We think you need these skills to ace Bar Floor Waiter/ Waitress, Malmaison
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bar Floor Waiter/Waitress. Highlight your passion for customer service and any relevant skills in your application.
Tailor Your CV: Customise your CV to reflect your experience and skills that align with the job description. Emphasise any previous roles in hospitality or customer service, even if they are not directly related.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Malmaison specifically and how you can contribute to creating memorable guest experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Malmaison
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any relevant experiences, even if they are not directly related to the hospitality industry, to demonstrate your willingness to learn and grow in this role.
✨Be Ready to Discuss Flexibility
Since the role requires working various shifts, be prepared to discuss your availability. Highlight your flexibility and willingness to work evenings and weekends, as this is crucial for the Bar Floor Waiter/Waitress position.
✨Familiarise Yourself with Malmaison's Values
Research Malmaison and understand their brand values and commitment to creating memorable guest experiences. This will help you align your answers with what they are looking for in a candidate and show that you are genuinely interested in being part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about training opportunities, career progression, or the team culture. It shows your interest in the role and helps you assess if it's the right fit for you.