Bar and Restaurant Supervisor, Malmaison
Bar and Restaurant Supervisor, Malmaison

Bar and Restaurant Supervisor, Malmaison

Cheltenham Full-Time No home office possible
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At a Glance

  • Tasks: Supervise bar and restaurant operations, ensuring excellent guest experiences.
  • Company: Join Malmaison, a vibrant brand known for its exceptional food, drink, and service.
  • Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and wellness initiatives.
  • Why this job: Be part of a fun team, develop your career, and create unforgettable memories for guests.
  • Qualifications: Previous experience in a busy restaurant or bar is essential.
  • Other info: Opportunities for internal progression and nationally recognised apprenticeships available.

Rate of Pay / Hours: OTE Up to £13.50 per Hour (Including TRONC) plus Generous Company Benefits, Training & Development / 40 Hours per Week

Type of Contract: Permanent

Location: Cheltenham

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

You will already have experience in working within a busy restaurant and/or bar and be looking for the next step in your career. You will be the face of the restaurant and bar within our hotel, helping control the flow and communicating with the Kitchen and the management team to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We’ll help you be ‘The Difference’ between good and great guest experiences. We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Malmaison - we actively encourage internal development and progression, Onwards and Upwards.

Benefits

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded Apprenticeship programmes that support you in developing your career.
  • High Street Discounts on a range of high street shops, experiences, holidays and much more.
  • Cycle to work scheme - save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!).
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
  • Wagestream giving instant access to your pay as it’s earned.
  • Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
  • Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
  • We recycle a minimum of 70% of the waste from our hotels.
  • Moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Bar and Restaurant Supervisor, Malmaison employer: Malmaison

Malmaison is an exceptional employer, offering a vibrant work culture in Cheltenham where high standards and guest satisfaction are at the forefront. With generous benefits including heavily discounted accommodation, comprehensive training programmes, and a strong focus on employee development, we empower our team to grow within the company while enjoying a range of perks that enhance both work and personal life. Join us to be part of a unique brand that values your contributions and supports your career aspirations.
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Contact Detail:

Malmaison Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bar and Restaurant Supervisor, Malmaison

✨Tip Number 1

Familiarise yourself with Malmaison's brand values and service standards. Understanding what makes their guest experience unique will help you demonstrate your alignment with their expectations during the interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team or handled difficult situations in a busy restaurant or bar environment. This will highlight your readiness for the supervisory role.

✨Tip Number 3

Network with current or former employees of Malmaison to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview.

✨Tip Number 4

Be prepared to discuss your passion for food, wine, and cocktails. Showing genuine enthusiasm for the industry can set you apart from other candidates and demonstrate that you're a great fit for the team.

We think you need these skills to ace Bar and Restaurant Supervisor, Malmaison

Customer Service Excellence
Team Leadership
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Flexibility and Adaptability
Knowledge of Food and Beverage
Conflict Resolution
Sales Skills
Organisational Skills
Ability to Work Under Pressure
Training and Development Skills
Cash Handling and Financial Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the bar and restaurant industry. Emphasise any supervisory roles or customer service achievements that align with the responsibilities of a Bar and Restaurant Supervisor.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to deliver exceptional guest experiences. Mention specific examples from your previous roles that demonstrate your skills in managing a busy restaurant environment.

Highlight Flexibility: Since the role requires working various shifts, make sure to mention your availability and willingness to work evenings and weekends. This shows that you are adaptable and ready to meet the needs of the business.

Showcase Your Teamwork Skills: In your application, highlight your ability to work collaboratively with kitchen staff and management. Provide examples of how you've successfully communicated and coordinated with others to ensure a smooth dining experience.

How to prepare for a job interview at Malmaison

✨Show Your Passion for Hospitality

Make sure to express your love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.

✨Demonstrate Leadership Skills

As a Bar and Restaurant Supervisor, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in a busy environment.

✨Know the Menu Inside Out

Familiarise yourself with the types of food, wine, and cocktails that Malmaison offers. Being knowledgeable about the menu will not only impress your interviewers but also show your commitment to providing excellent service.

✨Emphasise Flexibility and Availability

Since the role requires working various shifts, highlight your flexibility and willingness to adapt to different schedules. This will demonstrate that you're ready to meet the demands of a busy restaurant and bar environment.

Bar and Restaurant Supervisor, Malmaison
Malmaison
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  • Bar and Restaurant Supervisor, Malmaison

    Cheltenham
    Full-Time

    Application deadline: 2027-04-20

  • M

    Malmaison

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