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For Companies At a Glance
- Tasks: Manage hotel operations overnight, ensuring exceptional guest service and brand standards.
- Company: Join Malmaison, a vibrant hospitality brand known for its unique food and drink experiences.
- Benefits: Enjoy discounted stays, dining perks, wellness initiatives, and career development opportunities.
- Why this job: Be part of a fun team creating unforgettable guest memories while advancing your career.
- Qualifications: High standards in service and a passion for hospitality are essential; experience is a plus.
- Other info: Opportunities for internal progression and a commitment to sustainability.
Overview
Join to apply for the Assistant Night Manager role at Malmaison
Opened 1999 • 100 bedrooms • 65-seater Bar & Grill • 8 private event spaces – largest seats up to 150
Housed within a magnificent Victorian building in Leeds, within walking distance of key shopping areas and a vibrant city with a strong guest experience culture.
About The Role
Job title: Assistant Night Manager, Malmaison £12.93 / Hours: 42 • Contract Type: Permanent • Location: Leeds
Are high standards second nature to you? Do you love people and making guests smile every day, knowing you have delivered celebrity service? We love Food, Wine and Cocktails — almost as much as you do!
You as Assistant Night Manager will oversee the running of the hotel from sundown to sunrise. This is a hands-on role managing the guest expectations and ensuring the standards of the brand are maintained.
We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Malmaison — we actively encourage internal development and progression, Onwards and Upwards.
Responsibilities
- Oversee the running of the hotel from sundown to sunrise.
- Manage guest expectations and ensure brand standards are maintained.
- Provide hands-on leadership to the team during night hours.
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes supporting career development
- High Street Discounts on a range of shops, experiences and holidays
- Cycle to work scheme – save up to 40% on bikes
- Healthcare Cash Plans – dental, optical, medical and more
- Referral schemes up to £1500
- Uniform provided
- Wellness & National Campaign Days Calendar
- Wagestream for on-demand pay
- Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
- Support from The Brain Charity
- Employee Assistance Programme – free, confidential advice 24/7
Our Sustainability Goals
- 100% of our electricity from renewable energy
- Recycle a minimum of 70% of hotel waste
- Chemical-free cleaning system in bedrooms/public areas and eco-friendly kitchen systems
- Volunteer to work for sustainable charities 2 days per year on full pay
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
- Mid-Senior level
Employment type
- Permanent
Job function
- Management
- Hospitality
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Assistant Night Manager employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Night Manager
✨Tip Number 1
Familiarise yourself with Malmaison's brand values and service standards. Understanding what makes their guest experience unique will help you demonstrate your alignment with their vision during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles, especially those that involved night shifts. This will show your capability to handle the specific demands of the Assistant Night Manager position.
✨Tip Number 3
Prepare to discuss how you would manage guest expectations and resolve issues during the night shift. Having specific examples ready can demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Network with current or former employees of Malmaison if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Assistant Night Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of an Assistant Night Manager. Highlight your relevant experience in managing guest expectations and maintaining brand standards.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous hospitality experience, particularly in night management or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create unforgettable guest experiences. Mention specific examples of how you've delivered exceptional service in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Malmaison
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to make guests feel welcome and valued, as this role is all about creating unforgettable experiences.
✨Demonstrate Leadership Skills
As an Assistant Night Manager, you'll be overseeing hotel operations. Highlight any previous experience in leadership roles, even if they were informal. Discuss how you handle challenges and motivate a team, especially during busy or stressful times.
✨Familiarise Yourself with Malmaison's Values
Research Malmaison's brand and values before the interview. Be prepared to discuss how your personal values align with theirs, particularly their commitment to sustainability and exceptional service. This shows that you're genuinely interested in being part of their team.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This could include inquiries about the team culture, opportunities for progression, or how they measure success in the Assistant Night Manager role. It demonstrates your enthusiasm and engagement with the position.