At a Glance
- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming every day.
- Company: Malmaison is a vibrant hotel brand focused on providing unique experiences for our guests.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeship programs.
- Why this job: Be part of a supportive team with opportunities for growth and a positive impact on guest experiences.
- Qualifications: No experience needed, just bring a positive attitude and a willingness to learn!
- Other info: Flexible shifts, wellness initiatives, and a commitment to sustainability make this role special.
The predicted salary is between 20000 - 30000 £ per year.
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay., Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.
Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
In addition to competitive rates of pay we offer:
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Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
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Discounted Friends and Family Room Rate with 50% off best available rate.
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35% off your bill when you dine in our Brasseries and Bistros
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Fully funded Apprenticeship programmes that support you in developing your career
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High Street Discounts on a range of high street shops, experiences, holidays and much much more
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Cycle to work scheme – save up to 40% on a wide range of bikes
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Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
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Referral schemes that pay up to £1500 (just for getting your mates jobs!)
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A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
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We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
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We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
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We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job subject to terms and conditions
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We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
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We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
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Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
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100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
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We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
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We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
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Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Room Attendant, Malmaison employer: Malmaison Hotels
Contact Detail:
Malmaison Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Malmaison
✨Tip Number 1
Make sure to showcase your attention to detail during the interview. Since the role requires maintaining high standards in cleanliness, share any relevant experiences where you demonstrated this skill, even if they are from different contexts.
✨Tip Number 2
Practice your conversational English before the interview. Since you'll be interacting with guests, being able to communicate effectively is crucial. Consider role-playing common scenarios you might encounter as a Room Attendant.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift times. The job offers various start times, so showing that you're open to different schedules can make you a more attractive candidate.
✨Tip Number 4
Highlight your willingness to learn and grow within the company. Mentioning your interest in the apprenticeship scheme can demonstrate your commitment to personal development and align with Malmaison's values.
We think you need these skills to ace Room Attendant, Malmaison
Some tips for your application 🫡
Highlight Your Attention to Detail: In your application, emphasize your ability to maintain high standards and attention to detail. Mention any previous experiences where you ensured cleanliness or organization, even if they are not directly related to housekeeping.
Showcase Your Communication Skills: Since the role requires interaction with guests, make sure to highlight your conversational English skills. You can include examples of past experiences where you effectively communicated with others, whether in a professional or casual setting.
Express Your Flexibility: Mention your willingness to work flexible hours and adapt to the needs of the hotel. This shows that you are ready to meet the demands of the job and can adjust your schedule as needed.
Convey a Positive Attitude: The job description emphasizes a positive attitude and a desire to make a difference. Make sure to convey your enthusiasm for the role and your commitment to providing excellent service to guests in your application.
How to prepare for a job interview at Malmaison Hotels
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure high standards in your work and provide examples of times when your attention to detail made a difference.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, conversational English is essential. Practice speaking clearly and confidently about your experiences, and be ready to answer questions about how you would handle guest interactions.
✨Express Your Flexibility
The role requires flexibility in working hours. Be honest about your availability and willingness to adapt to different shift patterns. Mention any previous experience where you successfully managed changing schedules.
✨Highlight Your Positive Attitude
A positive attitude is key to making a difference in the hotel environment. Share stories that showcase your enthusiasm for teamwork and your commitment to providing excellent service, even in challenging situations.