Meeting & Events Executive, Hotel du Vin in Poole

We create memories that our guests never forget. At Hotel du Vin we always go above and beyond the expectations. As Events Co-ordinator, you will be liaising with guests by email or phone often before the guest steps foot in the hotel. You will also be involved in showcasing the hotel and actively selling the Meeting and Event space to prospective clients when they visit the property. Experience in a similar role is beneficial but a smile and personality is an absolute must. You will be confident in selling on the phone and be computer literate. You will be dealing with large corporate bookings, individual celebrations (weddings, anniversaries), seasonal and local community events. No two days will be the same. This could be the next step for you into a Meeting and Events Sales Manager role - we actively encourage internal development and progression. Onwards and upwards. This role is mainly office based with some weekend work required depending on the nature of events you are looking after.

Rate of Pay: £23,000 / 32 Hours per week. Part time, permanent contract.

Benefits:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500.
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar.
• Wagestream – instant access to pay as it’s earned.
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity.
• Employee Assistance Programme - free, confidential advice available 24/7.

Responsibilities:

• Liaise with guests by email or phone prior to their arrival and manage guest communications.
• Showcase the hotel and actively sell the Meeting and Event space to prospective clients when they visit the property.
• Handle large corporate bookings, individual celebrations (weddings, anniversaries), seasonal and local community events.
• Work towards sales targets and contribute to the overall events strategy.
• Collaborate with internal teams to ensure seamless delivery of events.
• This role is mainly office based with some weekend work required depending on the nature of events you are looking after.

Qualifications / Experience:

• Experience in a similar role is beneficial but not required; a smile and personality are essential.
• Confidence in selling on the phone and good computer literacy.

Sustainability & Charitable Initiatives:

We are a sponsor of The Brain Charity, helping people with neurological conditions to lead longer, healthier lives. Our Sustainability Goals: 100% renewable electricity, 70% waste recycling, chemical-free cleaning, enzyme-based eco-friendly kitchen systems, and volunteering for sustainable charities (2 days per year).

Our Sustainability Goals and Wellness campaigns are part of the company culture. This description reflects the information provided in the original posting; it is subject to change with business needs.