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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Hotel du Vin, a brand known for great food and unforgettable experiences.
- Benefits: Earn £12.30 per hour, enjoy flexible shifts, and access career training.
- Why this job: Make memories for guests while developing your skills in a vibrant environment.
- Qualifications: Passion for customer service and eagerness to learn are key.
- Other info: Great opportunities for internal development and progression in F&B Management.
The predicted salary is between 12 - 16 £ per hour.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin.
In this role you will be the face of the restaurant, helping to control the flow and communicate with the kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships alongside our detailed brand training. We’ll help you be ‘The Difference’ between good and great guest experiences.
Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of? We create memories that our guests never forget.
This could be the next step for you into a F&B Management role - we actively encourage internal development and progression.
F&B Assistant in Newcastle upon Tyne employer: Malmaison Hotels
Contact Detail:
Malmaison Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin. Understand their values, what makes them unique, and how they create unforgettable experiences for guests. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating great guest experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for service.
✨Tip Number 3
Be flexible with your availability! Since the job requires working various shifts, let them know you're open to different hours. This shows you're committed and ready to jump in whenever needed, which is a big plus for any employer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace F&B Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the F&B Assistant role. Even if you don’t have direct experience, showcase your willingness to learn and adapt.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Malmaison Hotels
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special dishes they offer. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's resolving a complaint or going the extra mile for a guest, these stories will highlight your passion for creating memorable experiences.
✨Be Ready to Discuss Flexibility
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt and work during busy times, especially evenings and weekends.
✨Express Your Desire to Learn
Emphasise your eagerness to learn and grow within the company. Mention any interest in their apprenticeship programmes or training opportunities, showing that you're committed to developing your skills in the F&B industry.