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- Tasks: Oversee hotel operations at night and ensure exceptional guest service.
- Company: Leading hospitality company in Manchester with a focus on celebrity service.
- Benefits: Competitive hourly rate, meals, discounts, and career development opportunities.
- Why this job: Join a dynamic team and enhance your hospitality management skills while working nights.
- Qualifications: Strong guest service skills and experience in hospitality management.
- Other info: Perfect for night owls looking to make an impact in the hospitality industry.
The predicted salary is between 13 - 16 £ per hour.
A leading hospitality company in Manchester is seeking a Night Manager to oversee hotel operations from sundown to sunrise. The role requires strong guest service skills and experience in hospitality management, particularly at night.
Responsibilities include managing guest expectations and leading the front-of-house team.
This position offers a competitive hourly rate plus TRONC and numerous employee benefits including meals, discounts, and career development opportunities.
Overnight Hotel Manager — Lead Celebrity Service in Manchester employer: Malmaison Hotels
Contact Detail:
Malmaison Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Hotel Manager — Lead Celebrity Service in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they’re advertised.
✨Tip Number 2
Show off your guest service skills! When you get the chance to chat with potential employers, share specific examples of how you've gone above and beyond for guests. This will help you stand out as a candidate who truly understands the importance of customer satisfaction.
✨Tip Number 3
Be ready for those late-night interviews! If you're applying for a Night Manager role, it’s likely that interviews could happen outside of regular hours. Keep your schedule flexible and be prepared to showcase your experience in managing teams during the night.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, you’ll be able to see all the perks we offer, like discounts and career development options!
We think you need these skills to ace Overnight Hotel Manager — Lead Celebrity Service in Manchester
Some tips for your application 🫡
Show Off Your Night Owl Skills: When you're writing your application, make sure to highlight your experience in hospitality management, especially during the night shift. We want to see how you've handled guest expectations and led teams after dark!
Personal Touch Matters: Don’t just list your qualifications; tell us a story! Share specific examples of how you’ve provided exceptional guest service. We love hearing about those moments that made a difference for guests.
Tailor Your Application: Make your application stand out by tailoring it to our job description. Use keywords from the posting, like 'guest service skills' and 'front-of-house team', to show us you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Malmaison Hotels
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality management knowledge, especially regarding night operations. Familiarise yourself with common challenges faced during the night shift and think about how you would handle them. This will show that you're proactive and ready for the role.
✨Show Off Your Guest Service Skills
Prepare examples of how you've gone above and beyond for guests in previous roles. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your commitment to exceptional service, which is key for this position.
✨Lead Like a Pro
As a Night Manager, you'll be leading the front-of-house team. Be ready to discuss your leadership style and how you motivate and manage a team, especially during the quieter hours of the night. Share any relevant experiences that highlight your ability to lead effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the hotel's operations at night and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers and make a lasting impression.
