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- Tasks: Be the friendly face of Hotel du Vin, ensuring guests have an unforgettable experience.
- Company: Join a vibrant team at Hotel du Vin, known for its exceptional hospitality.
- Benefits: Enjoy discounted stays, dining perks, and fully funded apprenticeship programmes.
- Why this job: Make guests smile while building a rewarding career in hospitality.
- Qualifications: A passion for service and a natural charm for hospitality.
- Other info: Opportunities for progression and a commitment to sustainability.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin. You must have a natural hospitality charm and a passion for service.
You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes. As a Receptionist, you are the first and last person our guests see; you set the tone for the visit and ensure that everything has gone above and beyond before they leave. High standards will be second nature to you. You love people and making guests smile every day knowing you have delivered celebrity service.
You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin - we actively encourage internal development and progression.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Receptionist, Hotel Du Vin in Gateshead employer: Malmaison Hotels
Contact Detail:
Malmaison Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist, Hotel Du Vin in Gateshead
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Hotel du Vin's unique offerings and perks. When you walk in for that interview, your passion for the brand will shine through, making you stand out as the perfect fit.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel, so role-play common guest interactions with friends or family. This will help you feel more confident and ready to deliver that celebrity service we all love.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the application process and what it’s really like to work at Hotel du Vin.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks that come with being part of the Hotel du Vin family.
We think you need these skills to ace Receptionist, Hotel Du Vin in Gateshead
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and energetic personality shine through! We want to see that natural hospitality charm you have, so don’t be afraid to show us who you are.
Tailor Your Application: Make sure to tailor your application to the role of a receptionist at Hotel du Vin. Highlight your passion for service and any relevant experience that shows you can deliver that celebrity service we pride ourselves on.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Remember, first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the perks and benefits we offer. We can’t wait to hear from you!
How to prepare for a job interview at Malmaison Hotels
✨Show Your Hospitality Charm
As a receptionist, your natural charm is key. Practice your warm greetings and friendly smiles in front of a mirror or with friends. Remember, you’re the first impression guests will have, so make it count!
✨Know the Hotel Inside Out
Familiarise yourself with Hotel du Vin’s offerings, from room types to dining options. This knowledge will help you answer guest queries confidently and show that you’re genuinely interested in providing top-notch service.
✨Prepare for Common Scenarios
Think about the types of questions or situations you might face as a receptionist. Prepare responses for common guest inquiries or complaints. Role-playing these scenarios can help you feel more at ease during the interview.
✨Emphasise Your Passion for Service
During the interview, share specific examples of how you’ve gone above and beyond for customers in the past. Highlighting your passion for creating memorable experiences will resonate well with the interviewers.