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- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Hotel du Vin Cheltenham, a stylish and historic hotel in a vibrant spa town.
- Benefits: Flexible hours, friendly team, and the chance to work in a beautiful environment.
- Why this job: Join a dynamic team and make a difference while guests enjoy their stay.
- Qualifications: Experience in hospitality and night shifts is a plus; great communication skills are essential.
- Other info: Work in a stunning location with opportunities for growth in the hospitality industry.
The predicted salary is between 1200 - 1600 £ per month.
Location: Hotel du Vin Cheltenham. The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained. As guests sleep soundly in their beds, the Nights team keep everything running like clockwork.
Your role as Night Porter will involve:
- Taking responsibility for the Food & Beverage Department of the hotel during the night.
- Welcoming guests to the hotel in a friendly and helpful manner.
- Ensuring that the public areas are kept immaculate, including cleaning public areas and preparing meeting and event spaces ready for the next day.
- Assisting guests with their luggage.
- Dealing with any enquiries.
- Carrying out nightly Health and Safety audits.
You will be organised and an excellent communicator. Experience of working in a similar role is beneficial and experience of night shift work is essential. We are open 7 days a week, 365 days a year.
With stunning Regency architecture and beautifully manicured gardens, Cheltenham is made up of many unique districts. A quintessentially English spa town full of character, Cheltenham is still living up to its billing 200 years later and the hotel is just a short stroll from the town's fashionable shopping street, The Promenade, in the chic Montpellier district.
Night Porter in Cheltenham employer: Malmaison Hotels
Contact Detail:
Malmaison Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Cheltenham
✨Tip Number 1
Network like a pro! Chat with people in the hospitality industry, especially those who work night shifts. You never know who might have a lead on a Night Porter position or can give you insider tips about the role.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your friendly and helpful nature shine through. Remember, as a Night Porter, you're the face of the hotel during the night, so being approachable is key.
✨Tip Number 3
Be prepared for the unexpected! Night shifts can be unpredictable, so think of examples from your past experience where you've handled challenges effectively. This will show that you're ready for anything that comes your way.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Night Porter in Cheltenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone will resonate well with us, especially for a role like Night Porter where guest interaction is key.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or night shifts. We love seeing how your past roles have prepared you for this position. Be specific about your responsibilities and achievements to show us you’re the right fit!
Attention to Detail: As a Night Porter, you'll need to keep everything running smoothly. Use your application to demonstrate your attention to detail. Whether it’s mentioning how you maintained cleanliness in previous roles or how you handled guest requests, we want to know you can keep our standards high.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Malmaison Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Hotel du Vin Cheltenham. Familiarise yourself with its history, services, and unique features. This will not only show your genuine interest in the role but also help you answer questions more confidently.
✨Showcase Your Night Shift Experience
Since experience of night shift work is essential, be prepared to discuss your previous roles during the night. Share specific examples of how you've managed responsibilities and dealt with challenges during those hours. This will demonstrate your suitability for the Night Porter position.
✨Emphasise Communication Skills
As a Night Porter, excellent communication is key. Think of examples where you've effectively communicated with guests or team members, especially in high-pressure situations. Highlighting these experiences will show that you're ready to handle guest enquiries and ensure their satisfaction.
✨Prepare for Health and Safety Questions
Given that you'll be carrying out nightly Health and Safety audits, brush up on relevant protocols and procedures. Be ready to discuss how you would approach safety checks and what steps you would take to maintain a safe environment for guests and staff alike.
