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For Companies At a Glance
- Tasks: Be the face of our restaurant, ensuring guests have a smooth dining experience.
- Company: Join Malmaison, a vibrant hospitality brand in Edinburgh City.
- Benefits: Enjoy discounted stays, meals, and wellness perks while you work.
- Why this job: Perfect for those passionate about customer service and eager to learn.
- Qualifications: No experience needed, just a love for great service and flexibility.
- Other info: Opportunities for career growth and sustainability initiatives.
Overview
Waiter / Waitress, Brand — Edinburgh City
About The Role
Rate of Pay / Hours: £12.30 / 16 hours. Type of contract: Permanent. Location: Edinburgh City.
In this role you will be the face of the restaurant, you\\\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests. We are open 7 days a week and need people to work a range of shifts and days. We offer flexibility if required. If you are looking for career training we offer nationally recognised apprenticeships alongside detailed brand training. Experience isn\\\’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential. There is potential for progression into F&B Management through internal development and progression.
Responsibilities:
- Be the face of the restaurant, greet guests, seat guests, and take/ relay orders to the kitchen as needed.
- Help manage dining room flow and communicate with kitchen and management to ensure a smooth guest experience.
- Provide excellent guest service and uphold brand standards.
Requirements
- Passion for great customer service and willingness to learn new skills.
- Flexible availability, including evenings and weekends.
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off meals in Brasseries and Bistros.
- Fully funded Apprenticeship programmes and brand training.
- High Street discounts on shops, experiences and holidays.
- Cycle to work scheme and healthcare options from £5 per month.
- Referral schemes up to £1500.
- Wellness and national campaign days and access to Wagestream for wage advances.
- Complimentary stays on 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice 24/7.
Our Sustainability Goals
- 100% of electricity from renewable energy sources.
- Minimum 70% waste recycling in hotels.
- Chemical-free cleaning in bedrooms and public areas; eco-friendly kitchen systems.
- Volunteer to work for sustainable charities 2 days per year on full pay.
Equal Opportunity
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Interested? Click Apply Now. Share this vacancy or apply directly if this role matches your experience.
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Waiter/ Waitress, Malmaison employer: Malmaison Hotel Liverpool
Contact Detail:
Malmaison Hotel Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress, Malmaison
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a coffee or a meal. This way, you can see how the staff interact and what the atmosphere is like. Plus, it gives you a chance to chat with current employees and get the inside scoop!
✨Tip Number 2
When you go for your interview, be ready to show off your personality! They want someone who’s passionate about customer service, so share your experiences and how you handle tricky situations. A smile and a positive attitude can go a long way!
✨Tip Number 3
Flexibility is key! Make sure to highlight your availability during the interview. They’re looking for people who can work evenings and weekends, so being open to different shifts can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to check out our website for any additional tips or resources we have on landing a job in hospitality. We’ve got your back, and applying through our site can give you a better chance of getting noticed!
We think you need these skills to ace Waiter/ Waitress, Malmaison
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your passion for customer service and how you can bring a positive vibe to our team. Don’t be afraid to be yourself!
Tailor Your Application: Make sure to tailor your application to the role of Waiter/Waitress at Malmaison. Highlight any relevant experience or skills that match the job description, even if it’s from a different field. We love seeing how your unique background can fit into our restaurant!
Keep It Clear and Concise: We appreciate a straightforward application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your experience and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Malmaison Hotel Liverpool
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and any special dishes. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
As a waiter or waitress, customer service is key. Be prepared to share examples of how you've provided excellent service in the past, even if it's from a different job. Highlight your ability to handle difficult situations with grace.
✨Flexibility is Your Friend
Since the role requires flexible availability, be ready to discuss your schedule openly. Mention your willingness to work evenings and weekends, as this will demonstrate your commitment to the team and the restaurant's needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical shift looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.