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For Companies At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant and innovative hospitality brand.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Make unforgettable memories for guests while developing your skills in a fun environment.
- Qualifications: Passion for customer service and a willingness to learn are essential.
- Other info: Flexible shifts, great progression opportunities, and a supportive team await you.
About The Role
Waiter / Waitress, Malmaison
Rate of Pay / Hours £12.30 pr / 16hrs pw
Type of contract Temporary
Location Malmaison Newcastle
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.
In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.
Experience isn\’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards
Benefits
About You
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- Wagestream pay access allowing real-time wages up to 50% of earned amount
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested? Apply now.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Apply
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Waiter/ Waitress employer: Malmaison Hotel Liverpool
Contact Detail:
Malmaison Hotel Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different situations with guests. Role-play with a friend or family member to boost your confidence. Remember, it's all about making those memorable experiences for customers!
✨Tip Number 3
Be flexible with your availability! Since Malmaison is open all week, showing that you can work various shifts will make you stand out. Highlight your willingness to adapt during the interview – it’s a big plus for them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating great experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight any relevant skills or experiences that align with the role. We love seeing how your background can contribute to making our restaurant a fantastic place to dine.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Malmaison.
How to prepare for a job interview at Malmaison Hotel Liverpool
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and any special dishes. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Even if you don't have direct experience as a waiter or waitress, think of times when you've gone above and beyond for someone—this will impress the interviewers.
✨Be Ready for Role-Play Scenarios
Interviews for waiting positions often include role-play scenarios. Practice how you would handle different situations, like dealing with a difficult customer or taking an order efficiently. This will help you feel more comfortable during the actual interview.
✨Ask About Training Opportunities
Since Malmaison offers apprenticeships and training, come prepared with questions about these opportunities. This shows your eagerness to learn and grow within the company, which is something they value highly.