Waiter/ Waitress

Waiter/ Waitress

Royal Tunbridge Wells Full-Time No home office possible
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At a Glance

  • Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
  • Company: Join Hotel Du Vin in beautiful Tunbridge Wells, a historic spa town.
  • Benefits: Earn up to £14.50/hour, enjoy discounts, and access wellness programs.
  • Why this job: Work with top-quality food and drink while developing your career.
  • Qualifications: No specific qualifications needed, just a passion for great service.
  • Other info: Flexible shifts, supportive team, and opportunities for progression.

Waiter / Waitress, Hotel du Vin

Up to £14.50 per hour including Tronc, 40 hours a week, permanent contract, Tunbridge Wells.

About the Role

In this role you will be the face of the restaurant, help control the flow, and communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. This means great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.

We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.

Benefits

  • Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted friends and family room rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros.
  • Fully funded apprenticeship programmes that support you in developing your career.
  • High street discounts on a range of high street shops, experiences, holidays and much, much more.
  • Cycle to work scheme – save up to 40% on a wide range of bikes.
  • Healthcare cash plans – dental, optical, medical and more available from £5 per month.
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!).
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
  • We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with dinner, bed & breakfast.
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee assistance programme – free, confidential advice available 24/7 to you and your family.

Equal Opportunity

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Waiter/ Waitress employer: Malmaison Hotel Liverpool

Hotel Du Vin in Tunbridge Wells offers a vibrant work environment within a stunning Grade II-listed mansion, where employees can thrive in a culture that prioritises excellent guest experiences and personal development. With competitive pay, generous discounts, and a commitment to sustainability, staff enjoy numerous benefits including fully funded apprenticeships and wellness programmes, making it an ideal place for those seeking meaningful employment and career growth.
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Contact Detail:

Malmaison Hotel Liverpool Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/ Waitress

✨Tip Number 1

Get to know the venue! Before your interview, take a stroll around Tunbridge Wells and check out Hotel Du Vin. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.

✨Tip Number 2

Practice your people skills! As a waiter or waitress, you'll be the face of the restaurant. Role-play with friends or family to brush up on your communication skills and how to handle tricky situations with guests.

✨Tip Number 3

Be flexible! The job requires covering various shifts, so be ready to discuss your availability during the interview. Showing that you're adaptable can really set you apart from other candidates.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Hotel Du Vin. Don’t miss out on this opportunity!

We think you need these skills to ace Waiter/ Waitress

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage
Multitasking
Adaptability
Sales Skills
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your experience. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.

Tailor Your Application: Make sure to tailor your application to the role of Waiter/Waitress at Hotel Du Vin. Highlight any relevant experience you have in hospitality and how it aligns with our commitment to excellent guest experiences. We love seeing how you fit into our team!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks right there!

How to prepare for a job interview at Malmaison Hotel Liverpool

✨Know the Menu Inside Out

Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and even suggest pairings shows your enthusiasm and knowledge, which is crucial for a waiter or waitress role.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling complaints or going the extra mile for guests, demonstrating your ability to create a positive dining experience will impress the interviewers.

✨Be Ready for Role-Play Scenarios

Expect to engage in role-play during the interview. Practice common scenarios like taking an order or dealing with a difficult customer. This will help you showcase your communication skills and ability to think on your feet.

✨Highlight Your Flexibility

Since the role requires flexibility with shifts, be prepared to discuss your availability. Emphasising your willingness to work various hours and adapt to the needs of the restaurant will show that you’re a team player ready to contribute.

Waiter/ Waitress
Malmaison Hotel Liverpool
Location: Royal Tunbridge Wells
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