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For Companies At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and brand standards.
- Company: Join the vibrant team at Hotel Du Vin, known for its welcoming atmosphere.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Why this job: Perfect for night owls wanting to make a difference while gaining valuable experience.
- Qualifications: Night shift experience is essential; hospitality experience is a plus.
- Other info: Flexible shifts available with opportunities for career progression.
About The Location
Opened 2007
41 Bedrooms
80-seater Bistro & Bar
2 Private Event Spaces – seating up to 30
Sitting snugly among the Grade II listed buildings of picturesque Trumpington Street, lovingly converted from old University buildings retaining the original character and stunning architectural features. Boasting one of the world’s most prestigious universities, Cambridge is a town brimming with history, tradition and scholarly charm. From Kings College to the bustling market square, winding cobbled streets and imposing spires. to punting down the River Cam, Cambridge is a truly idyllic place to explore.
About The Role
Night Porter, Hotel du Vin
Rate of Pay / Hours – 20 Hours, £12.67
Type of Contract – Permanent
Location – Cambridge
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.
As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate – you will be cleaning public areas and preparing meeting and event spaces ready for the next day.
You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.
Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.
Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
Benefits
- In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Night Porter, Hotel Du Vin employer: Malmaison Hotel Liverpool
Contact Detail:
Malmaison Hotel Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter, Hotel Du Vin
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Hotel Du Vin and its values. This will help you connect with the team and show that you're genuinely interested in being part of their night crew.
✨Tip Number 2
Practice your communication skills! As a Night Porter, you'll be interacting with guests and handling enquiries. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as friendly and helpful.
✨Tip Number 3
Be ready to discuss your flexibility! Since the role requires working various shifts, be prepared to talk about your availability during the interview. Highlight your willingness to adapt to different schedules to show you're a great fit for the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Hotel Du Vin family.
We think you need these skills to ace Night Porter, Hotel Du Vin
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, as a Night Porter, you'll be welcoming guests, so show us how you’d make them feel at home.
Highlight Relevant Experience: Make sure to mention any previous experience you have in similar roles or night shifts. We love seeing how your background aligns with what we’re looking for, so don’t hold back on sharing those details that make you a great fit for the Night Porter position.
Be Organised and Clear: Keep your application neat and structured. Use clear headings and bullet points where necessary. This not only makes it easier for us to read but also reflects the organisational skills we value in a Night Porter. A tidy application speaks volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Malmaison Hotel Liverpool
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does at Hotel Du Vin. Familiarise yourself with the responsibilities like managing Food & Beverage operations and carrying out Health and Safety audits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Night Porter, you'll need to be an excellent communicator. During the interview, practice clear and friendly communication. Share examples of how you've successfully assisted guests or handled enquiries in previous roles. This will demonstrate your ability to create a welcoming atmosphere.
✨Highlight Your Flexibility
Since the role requires working various shifts, be prepared to discuss your availability. Emphasise your flexibility and willingness to work evenings, weekends, and holidays. This shows that you're ready to meet the demands of the job and can adapt to the hotel's needs.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the hotel’s approach to guest satisfaction. This not only shows your interest but also helps you gauge if the role is the right fit for you.