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For Companies At a Glance
- Tasks: Manage hotel distribution and collaborate with sales teams to optimise performance.
- Company: Frasers Hospitality, a global leader in serviced apartments and hotel residences.
- Benefits: Discounted rates, career development programmes, health plans, and wellness support.
- Why this job: Join a dynamic team and enhance guest experiences while growing your career.
- Qualifications: Experience in hotel reservations and strong technical skills required.
- Other info: Hybrid work model with a focus on sustainability and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Location: South Kensington, London – Hybrid: 3 days in the office, 2 days working from home.
Salary: Competitive Salary plus generous company benefits.
About the Role
Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world's leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values: collaborative, real, respectful, and progressive. We foster learning and development to support our staff's growth.
Frasers Hospitality owns and operates 7 properties in the UK, including Fraser Suites, Fraser Place, Fraser Residence and Park International Hotel, located in London, Edinburgh and Glasgow. These properties offer guests a comfortable and luxurious experience for both business and leisure stays.
Responsibilities
- Work closely with and report into the Head of Revenue, Reservations and Distribution, maintaining open communications with existing clients and opening channels by connecting to new partners.
- Support the sales and revenue teams to perform at optimum levels.
- Possess technical knowledge of multiple reservation system interfaces and manage data integration by supervising the rate loading process in the business.
- Stay up to date with hotel distribution technology and industry trends, contributing to a culture of success within the team and across the business.
What We're Looking For
- You have proven experience in a similar role, preferably within reservations for hotels or serviced apartments.
- You have a flair for technical and systems knowledge with excellent attention to detail and time management skills.
- You are an enthusiastic individual with a passion for customer service.
- You enjoy working as part of a team with a shared passion to create memorable guest experiences.
- You would like to build upon your leadership and team management skills.
- You must be eligible to work in the UK.
Benefits
- Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
- Fully funded Apprenticeship programmes to support career development.
- High Street Discounts on a range of shops, experiences, holidays and more.
- Cycle to work scheme – save up to 40% on bikes.
- Healthcare Cash Plans covering dental, optical, medical and more from £5 per month.
- Referral schemes paying up to £1500 for referred hires.
- Uniforms provided.
- Wellness campaigns and access to Wagestream for earned wage access.
- Mental health support and an Employee Assistance Programme (24/7).
Our Sustainability Goals
- 100% of electricity from renewable energy.
- Recycling initiatives, removal of single-use plastics, and Green Tourism accreditation across UK properties.
- Chemical-free cleaning and eco-friendly kitchen systems.
- Volunteer to work for sustainable charities two days per year on full pay.
Additional Information
Frasers Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Distribution Manager in London employer: Malmaison Hotel Liverpool
Contact Detail:
Malmaison Hotel Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to current employees at Frasers Hospitality on LinkedIn. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your technical knowledge and experience in reservations. Share specific examples of how you've improved processes or contributed to team success – it’ll make you stand out!
✨Be Ready for the Interview
Prepare for common interview questions related to distribution management and customer service. Think about how your past experiences align with Frasers Hospitality's values and be ready to discuss them confidently.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It shows you're genuinely interested and gives you a better chance of being noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Distribution Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Distribution Manager role. Highlight your experience in reservations and any technical skills you have that relate to hotel distribution technology. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and teamwork. Share specific examples of how you've contributed to memorable guest experiences in the past. We love a good story!
Show Off Your Technical Skills: Since this role involves managing data integration and reservation systems, don’t forget to mention any relevant technical knowledge you have. If you've worked with specific reservation systems before, let us know – it could give you an edge!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Malmaison Hotel Liverpool
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel distribution technology and reservation systems. Familiarise yourself with the latest trends in the industry, as this will show your enthusiasm and commitment to staying current.
✨Showcase Your Team Spirit
Frasers Hospitality values collaboration, so be ready to discuss examples of how you've worked effectively in a team. Highlight any experiences where you contributed to creating memorable guest experiences or supported your colleagues in achieving their goals.
✨Be Detail-Oriented
Attention to detail is crucial for a Distribution Manager. Prepare to share specific instances where your meticulous nature helped solve a problem or improve a process. This will demonstrate your fit for the role and your ability to manage data integration effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future projects. This not only shows your interest in the role but also gives you a chance to assess if Frasers Hospitality aligns with your career aspirations and values.
