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For Companies At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Hotel du Vin, a vibrant and welcoming hospitality brand.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and career development opportunities.
- Why this job: Make unforgettable memories for guests while developing your skills in a fun environment.
- Qualifications: Passion for customer service and a willingness to learn are essential.
- Other info: Great opportunities for internal progression and a supportive team culture.
About The Role
F&B Assistant, Hotel du Vin
£12.30 per hour / 30 Hours per week. Permanent contract. Hotel du Vin Newcastle.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin.
In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\\\’ll help you be \\\’The Difference\\\’ between good and great guest experiences.
Experience isn\\\’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.
We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards
Benefits
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn\\\’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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F&B Assistant employer: Malmaison Hotel Liverpool
Contact Detail:
Malmaison Hotel Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin. Understand their values, what makes them unique, and how they create unforgettable guest experiences. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating great dining experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for service.
✨Tip Number 3
Be flexible with your availability! Hotel du Vin operates 7 days a week, so showing that you're open to various shifts can really set you apart. Mention your willingness to work evenings and weekends, as this flexibility is a big plus for employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to be part of the team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about the role and ready to learn new skills!
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that relate to the F&B Assistant role. Even if you don’t have direct experience, showcase your transferable skills and willingness to grow with us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Hotel du Vin team.
How to prepare for a job interview at Malmaison Hotel Liverpool
✨Know the Role Inside Out
Before your interview, make sure you understand what being an F&B Assistant entails. Familiarise yourself with the responsibilities mentioned in the job description, like controlling the flow of service and communicating with the kitchen. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since a passion for great customer service is essential, think of specific examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories during the interview to highlight your commitment to creating memorable experiences.
✨Ask About Training Opportunities
The company offers apprenticeships and training programmes, so don’t hesitate to ask about these during your interview. Showing interest in personal development not only demonstrates your eagerness to learn but also aligns with their focus on internal progression.
✨Be Flexible and Open-Minded
Given that the role requires working various shifts, express your flexibility regarding working hours. This shows that you’re adaptable and willing to meet the needs of the business, which is a big plus for any employer in the hospitality industry.