F&B Assistant

F&B Assistant

Reading Full-Time No home office possible
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At a Glance

  • Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
  • Company: Join Malmaison, a vibrant brand known for great food and unforgettable experiences.
  • Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
  • Why this job: Kickstart your career in hospitality with flexible shifts and growth opportunities.
  • Qualifications: Passion for customer service and a willingness to learn are essential.
  • Other info: Work in a dynamic environment with a focus on sustainability and employee well-being.

Overview

F & B Assistant, Malmaison – Β£12.30 Per Hour / 40 Hours – Permanent Contract – Reading

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.

About The Role

In this role you will be the face of the restaurant, youll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We\’\’ll help you be The Difference between good and great guest experiences.

Experience isn\’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards.

Requirements / What we look for

We want people who have a passion for great customer service and are willing to learn new skills. Experience isn a deal breaker.

Benefits

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from Β£65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans – dental, optical, medical and more available from Β£5 per month
  • Referral schemes that pay up to Β£1500 (just for getting your mates jobs!)
  • A decent uniform that doesn make you look like an extra from a 70s TV sitcom.
  • Wellness & National Campaign Days Calendar – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • Wagestream – instant access to pay as it’s earned (up to 50% of earned money) to help manage money better
  • Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  • We are a proud sponsor of The Brain Charity
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
  • We recycle a minimum of 70% of the waste from our hotels
  • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens
  • Volunteer to work for sustainable charities 2 days per year on full pay

About You

Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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F&B Assistant employer: Malmaison Hotel Liverpool

Malmaison is an exceptional employer that values its staff by offering competitive pay, flexible working hours, and a vibrant work culture focused on personal growth and development. With opportunities for nationally recognised apprenticeships and a commitment to internal progression, employees can build a rewarding career in the hospitality industry while enjoying generous benefits such as discounted stays, high street discounts, and wellness initiatives. Join us in Reading, where you can be part of a team that creates unforgettable experiences for our guests and supports each other every step of the way.
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Contact Detail:

Malmaison Hotel Liverpool Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land F&B Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Malmaison. Understand their values, what they stand for, and how they treat their staff. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your passion for customer service and your willingness to learn. Remember, it’s all about showing your personality and enthusiasm!

✨Tip Number 3

Dress to impress! Even if the role is casual, looking smart can make a great first impression. It shows that you care about the opportunity and are ready to represent the brand well. Plus, it’ll boost your confidence!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!

We think you need these skills to ace F&B Assistant

Customer Service
Communication Skills
Teamwork
Adaptability
Willingness to Learn
Time Management
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫑

Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about creating great experiences for our guests.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the F&B Assistant role. We love seeing candidates who take the time to connect their background with what we do at Malmaison.

Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for individuals who can bring a unique touch to our team, so show us who you are!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!

How to prepare for a job interview at Malmaison Hotel Liverpool

✨Know the Role Inside Out

Before your interview, make sure you understand what being an F&B Assistant entails. Familiarise yourself with the responsibilities mentioned in the job description, like controlling the flow of service and communicating with the kitchen. This will help you demonstrate your enthusiasm and readiness to take on the role.

✨Showcase Your Customer Service Passion

Since a passion for great customer service is essential, think of specific examples from your past experiences where you went above and beyond for a customer. Even if you don’t have direct experience, share instances where you’ve helped others or worked in a team to create a positive experience.

✨Be Ready to Discuss Flexibility

The role requires working various shifts, including evenings and weekends. Be prepared to discuss your availability and how you can adapt to the needs of the restaurant. Showing that you’re flexible and willing to work when needed will make you a more attractive candidate.

✨Express Your Willingness to Learn

Malmaison values candidates who are eager to learn new skills. During the interview, mention any relevant training or development opportunities you’re interested in, such as the apprenticeships they offer. This shows that you’re committed to growing within the company and making a long-term career there.

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