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For Companies At a Glance
- Tasks: Lead and motivate a dynamic team while driving brand strategy and maximising revenue.
- Company: Join Malmaison, a stylish hotel in the heart of York with a vibrant atmosphere.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeship programmes.
- Why this job: Step into a leadership role and pave your way to running your own hotel.
- Qualifications: Experience in managing teams and a passion for hospitality is a plus.
- Other info: Be part of a sustainable company committed to making a positive impact.
The predicted salary is between 36000 - 60000 £ per year.
About the Location
Opened May 2020
150 bedrooms
124-seater Bar & Grill, 1 private dining room
200-seater rooftop bar & terrace. Pan-Asian fusion tapas & cocktails
Starbucks with outdoor terrace
4 meeting rooms, 6 meeting pods – largest space seats 180
TechnoGym – selection of cardio, fixed resistance, free weights & functional equipment
Spa – 4 treatment rooms, relaxation area, 2 manicure & 2 pedicure stations
The design of the hotel takes inspiration from the city’s industrial heritage and brutalist architecture, mixing concrete and moody elements with softer textures and confectionery touch points, drawing on York’s famous alumni including the Rowntree and the Terry families. As a city, York has always had so much to offer; from it’s Roman and Viking roots to the cosmopolitan city it is today. Situated on the corner of Rougier Street, the hotel is a stone’s throw away from some of the city’s most famous attractions, including York Minster, York Castle and the historic city walls. The River Ouse are both a few minute walks away, with the Yorkshire Museum and Gardens, York Art Gallery and the world-famous university a short walk over the bridge.
About The Role
Deputy General Manager, Malmaison, York
Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them will deliver the expectation of celebrity service.
You will be 18 months (or less) from running your own hotel and keen to join a brand that will give you the opportunity to shine. Five of our current General Managers have been promoted from the Deputy General Manager position.
In this role you’re a real organizer, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and helping set Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink.
As Deputy General Manager in York you will know the local market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to. You will need a good understanding of Health & Safety and be able to communicate effectively. They say the devil is in the detail and here at Malmaison it definitely is.
Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn’t a deal breaker.
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Benefits
About You
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In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare
- Bonus Plan based on clear and transparent KPI’s
- Critical Illness cover
- Life Assurance
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
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Deputy General Manager employer: Malmaison Hotel Liverpool
Contact Detail:
Malmaison Hotel Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join local hospitality groups, or even hit up social media platforms like LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your personality during interviews! Be yourself and let your passion for hospitality shine through. Remember, they’re not just hiring a resume; they want someone who fits into their team culture.
✨Tip Number 3
Research the company before your interview. Know their values, mission, and what makes them stand out in the market. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re keen and professional, which is always a bonus!
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming our Deputy General Manager and making a difference at Malmaison.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in managing teams and driving business strategies. We love seeing how your past roles have prepared you for this opportunity, so don’t hold back!
Be Specific: In your cover letter, be specific about what you can bring to the table. Mention your understanding of the local market and how you plan to maximise revenue. We appreciate candidates who can think strategically and have a clear vision.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Malmaison.
How to prepare for a job interview at Malmaison Hotel Liverpool
✨Know Your Venue
Familiarise yourself with the hotel’s unique features and offerings. Understand the Pan-Asian fusion tapas and cocktails, the rooftop bar, and the local attractions. This knowledge will help you demonstrate your enthusiasm for the role and how you can contribute to the hotel's success.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to motivate and develop staff, as this is crucial for a Deputy General Manager. Think about specific situations where you’ve driven results through effective team management.
✨Understand the Bigger Picture
Be ready to discuss how you would maximise revenue and set the brand apart from competitors. Research current trends in the hospitality industry and think about how they apply to Malmaison. This shows that you’re not just focused on day-to-day operations but also on strategic growth.
✨Health & Safety Knowledge
Brush up on your understanding of health and safety regulations relevant to the hospitality sector. Be prepared to discuss how you would ensure compliance and create a safe environment for both guests and staff, as this is a key responsibility in the role.
