At a Glance
- Tasks: Join our Housekeeping team to ensure guest rooms are spotless and welcoming.
- Company: Malmaison, a stylish hotel chain known for luxury and hospitality.
- Benefits: Competitive pay, discounts on stays, dining, and career development opportunities.
- Other info: Opportunities for apprenticeships and internal progression available.
- Why this job: Make a difference in guests' experiences while enjoying flexible shifts and a supportive environment.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 13.01 - 13.01 £ per hour.
Opened in 2007, the hotel features 76 bedrooms, a 74-seater Bar & Grill, and 6 private event spaces, with the largest seating up to 80. A historic station hotel, it boasts the distinction of being the world's oldest, built back in 1844. Reading is a town and borough in Berkshire, located in the Thames Valley at the confluence of the Rivers Thames and Kennet. The Great Western mainline railway and the M4 motorway serve the town, which is 40 miles west of London. Reading is a major commercial centre, especially for information technology and insurance. Known for its beer, biscuits, and bulbs during the industrial revolution, Reading has transformed into a vibrant, metropolitan town, home to the UK's iconic Reading Festival and a growing arts and culture community.
About the Role
Working as part of the Housekeeping team, you will ensure all guest bedrooms within the hotel are cleaned daily to the highest standards. You will have an eye for detail and naturally high standards to meet our guests' expectations of a perfect night’s stay. Malmaison provides a range of luxury and boutique hotels in 15 landmark locations across the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries.
As a Room Attendant, you will be interacting with our guests, so conversational English is essential, as is the ability to work independently for periods of time. You will be a vital cog in the Malmaison machine, ensuring all bedrooms are clean and tidy for our guests' arrival and continued stays. Flexibility is needed; you will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired, earlier start times can be discussed at interview, as well as flexible contracts or just weekend work. Being a Room Attendant is hard work and will require a level of fitness to complete this vital role. Full training in the use of chemicals and equipment will be provided. Experience in a similar role isn't required, but a positive attitude and desire to make a difference within the hotel is essential. We actively encourage internal development and progression, and Malmaison is on target to have 100 new apprentices in the business by year-end. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
About You
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off the best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays, and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, with most coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Room Attendant, Malmaison in Reading employer: Malmaison Hotel du Vin
Hotel Du Vin Cambridge is an exceptional employer, offering a vibrant work culture where creativity and passion for food and beverage thrive. Located in the historic charm of Cambridge, employees benefit from competitive pay, extensive perks including discounted stays and dining, and robust career development opportunities, all while contributing to a sustainable future. Join us to create unforgettable experiences for our guests and grow within a supportive team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant, Malmaison in Reading
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Malmaison Hotel du Vin. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Malmaison Hotel du Vin
Don't be shy about reaching out to Malmaison Hotel du Vin directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant, Malmaison in Reading
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Malmaison Hotel du Vin and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Malmaison Hotel du Vin
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
