At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join Hotel Du Vin, a vibrant hotel in beautiful Poole.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Other info: Opportunities for progression and apprenticeships available.
- Why this job: Make guests smile while working in a fun, dynamic environment.
- Qualifications: Passion for hospitality and excellent communication skills.
The predicted salary is between 13.01 - 13.01 £ per hour.
Opened in 2008, our hotel features 38 bedrooms, a 90-seater bistro & bar, and 3 private event spaces seating up to 90. Soak up the relaxed maritime atmosphere at one of England's most beautiful seaside towns. Poole is a bustling tourist resort in the east of Dorset, known for Europe’s largest natural harbour, award-winning blue flag beaches including the world-famous Sandbanks, a bustling quayside, and a beautiful historic old town. Nestled between Bournemouth, the Isle of Purbeck, and the Jurassic Coast, it’s a fantastic base for exploring the south coast. Originally built in 1776 as the 'Mansion House', our hotel reflects its nautical past and Georgian splendour.
About the Role
We are looking for a friendly, passionate, and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, enjoy numerous perks and benefits, learn something new, and make a career for life with Hotel Du Vin. You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be while dealing with queries of all shapes and sizes. As Receptionist, you are the first and last person our guests see; you set the tone for the visit and ensure that everything has gone above and beyond before they leave. High standards will be second nature to you. You love people and making guests smile every day, knowing you have delivered celebrity service. You want to be part of something different, working with the best food, drink, and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression.
About You
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off the best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays, and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, mostly from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Receptionist in Poole employer: Malmaison Hotel du Vin
Hotel Du Vin Cambridge is an exceptional employer, offering a vibrant work culture where creativity and passion for food and beverage thrive. Located in the historic charm of Cambridge, employees benefit from competitive pay, extensive perks including discounted stays and dining, and robust career development opportunities, all while contributing to a sustainable future. Join us to create unforgettable experiences for our guests and grow within a supportive team that values your contributions.
