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- Tasks: Lead the front desk team and create unforgettable guest experiences.
- Company: Luxury hotel chain in Oxford known for exceptional service.
- Benefits: Competitive hourly rate, comprehensive benefits, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Strong leadership skills and prior supervisory experience required.
- Other info: Full-time position with a focus on high-quality service.
The predicted salary is between 30000 - 42000 £ per year.
A luxury hotel chain in Oxford is seeking a Reception Supervisor to lead the front desk team and ensure exceptional guest experiences. The ideal candidate will have strong leadership skills, prior experience in a supervisory role, and a passion for delivering high-quality service. This full-time position offers a competitive hourly rate, comprehensive benefits, and opportunities for career development with a focus on guest satisfaction.
Guest Experience Reception Supervisor in Oxford employer: Malmaison Hotel du Vin
Contact Detail:
Malmaison Hotel du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Reception Supervisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've gone above and beyond for guests in the past.
✨Tip Number 3
Research the hotel chain! Knowing their values and what makes them unique will help you tailor your approach. Mention specific initiatives or awards they've received to show you're genuinely interested.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Reception Supervisor. Plus, it shows you're serious about joining our team and ready to contribute to exceptional guest experiences.
We think you need these skills to ace Guest Experience Reception Supervisor in Oxford
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous supervisory roles you've had. We want to see how you've led teams and created exceptional experiences for guests in the past.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Reception Supervisor role. Mention specific experiences that align with our focus on high-quality service and guest satisfaction.
Be Passionate: Let your passion for delivering outstanding guest experiences shine through in your application. We love to see candidates who genuinely care about making every guest's stay memorable!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our luxury hotel chain.
How to prepare for a job interview at Malmaison Hotel du Vin
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Understand its values, services, and what sets it apart from competitors. This knowledge will help you demonstrate your passion for delivering high-quality service and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Reception Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it aligns with creating exceptional guest experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of specific scenarios where you had to handle difficult guests or improve service quality. Practising these responses will help you feel more confident during the interview.
✨Emphasise Guest Satisfaction
Since the focus is on guest satisfaction, be ready to discuss how you would enhance the guest experience at the hotel. Share innovative ideas or strategies you've implemented in previous roles that led to positive feedback from guests. This will show your commitment to maintaining high standards.
