At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining high standards.
- Company: Join the vibrant team at Hotel Du Vin in picturesque Cambridge.
- Benefits: Competitive pay, discounts on stays and dining, and career development opportunities.
- Other info: Flexible shifts, wellness initiatives, and sustainability-focused workplace.
- Why this job: Be part of a dynamic environment and make a real difference to guest experiences.
- Qualifications: Experience in hospitality and night shifts preferred; excellent communication skills essential.
The predicted salary is between 13.12 - 13.12 £ per hour.
Opened in 2007, the hotel features 41 bedrooms, an 80-seater Bistro & Bar, and 2 private event spaces seating up to 30. Nestled among the Grade II listed buildings of picturesque Trumpington Street, it has been lovingly converted from old University buildings, retaining original character and stunning architectural features. Cambridge is a town brimming with history, tradition, and scholarly charm.
About the Role
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This hands-on role involves managing guest expectations and ensuring brand standards are maintained. Responsibilities include:
- Taking responsibility for the Food & Beverage Department during the night.
- Welcoming guests in a friendly and helpful manner.
- Keeping public areas immaculate, including cleaning and preparing meeting and event spaces.
- Assisting guests with their luggage and dealing with enquiries.
- Carrying out nightly Health and Safety audits.
Experience in a similar role is beneficial, and experience of night shift work is essential. We are open 7 days a week, 365 days a year, offering flexibility in shifts and contracted hours. Career training is available through nationally recognised apprenticeships alongside detailed brand training.
Successful candidates can progress to Night Supervisory or Assistant Night Management roles.
About You
Benefits include:
- Heavily discounted Staff Room Rates at Malmaison & Hotel du Vin from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when dining in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes.
- High Street Discounts on various shops, experiences, and holidays.
- Cycle to work scheme – save up to 40% on bikes.
- Healthcare Cash Plans available from £5 per month.
- Referral scheme paying up to £1,500 for successful referrals.
- A quality uniform where required.
- Wellness & National Campaign Days promoting activities like Pay Day Lunches and Mental Health Awareness week.
- Instant access to pay as it’s earned through Stream.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme providing free, confidential advice 24/7.
Our Sustainability Goals include:
- 100% of our electricity generated using renewable energy.
- Recycling a minimum of 70% of waste from our hotels.
- Moving to a chemical-free cleaning system in bedrooms and public areas.
- Volunteering for sustainable charities 2 days per year on full pay.
Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
Night Porter, Hotel Du Vin in Cambridge employer: Malmaison Hotel du Vin
Hotel Du Vin Cambridge is an exceptional employer, offering a vibrant work culture where creativity and passion for food and beverage thrive. Located in the historic charm of Cambridge, employees benefit from competitive pay, extensive perks including discounted stays and dining, and robust career development opportunities, all while contributing to a sustainable future. Join us to create unforgettable experiences for our guests and grow within a supportive team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter, Hotel Du Vin in Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Malmaison Hotel du Vin. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Malmaison Hotel du Vin
Don't be shy about reaching out to Malmaison Hotel du Vin directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter, Hotel Du Vin in Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Malmaison Hotel du Vin and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Malmaison Hotel du Vin
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
