At a Glance
- Tasks: Serve delicious Starbucks beverages and create a welcoming atmosphere for customers.
- Company: Join the vibrant team at Malmaison Birmingham, a unique hotel experience.
- Benefits: Enjoy discounts on stays, meals, and high street shopping, plus career development opportunities.
- Other info: Work in a dynamic environment with sustainability initiatives and wellness activities.
- Why this job: Be part of a passionate team delivering exceptional coffee and customer service every day.
- Qualifications: A love for coffee, great communication skills, and a desire to excel in customer service.
The predicted salary is between 13.01 - 13.01 £ per hour.
Opened in 2002, the location features 193 bedrooms, a 120-seater Bar & Grill, and 12 private event spaces, with the largest seating up to 120. It includes a spa with 5 treatment rooms, sauna, steam room, Jacuzzi, pool, and rain showers. Housed within the former Royal Mail Sorting Office in the heart of Birmingham city centre, it is within minutes of New Street station and Grand Central.
Birmingham is known for its exciting attractions, including being named as 'most exciting food destination' by the Good Food Guide 2022, the world-class Bull Ring Shopping Centre, and live performances at the Barclaycard Arena, Hippodrome, and Alexandra Theatre. The city also boasts tranquil walks down the Gas Street Basin canal and multiple Industrial Revolution-era landmarks.
About the Role
Rate of Pay / Hours: £13.01ph / 32 hours
Type of Contract: Permanent position
Location: Malmaison Birmingham
You’re passionate about fresh food, proper coffee, and great customer service in a coffee bar setting. You want to support your Manager to inspire and drive a team to excel and deliver fantastic sales and a key profit stream within our business.
The introduction of We Proudly Serve Starbucks into our brand means that we offer the perfect Starbucks beverages from espresso-based classics such as cappuccino and caffè latte to iced beverages, hot chocolate drinks, and specialties. Your role is to deliver fantastic service and products that meet and exceed our guest expectations.
You will lead your shift to deliver the highest standards in the industry by providing great coffee, great food, and great service every time with the passion that we pride ourselves on. Your efforts will involve working with the Team Manager to motivate the team, manage your business, and understand what makes good customer service great.
About You
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off the best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays, and more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
- Referral schemes that pay up to £1500 for referring friends.
- A decent uniform.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
- Wagestream for instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, primarily from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Starbucks Barista in Birmingham employer: Malmaison Hotel du Vin
Hotel Du Vin Cambridge is an exceptional employer, offering a vibrant work culture where creativity and passion for food and beverage thrive. Located in the historic charm of Cambridge, employees benefit from competitive pay, extensive perks including discounted stays and dining, and robust career development opportunities, all while contributing to a sustainable future. Join us to create unforgettable experiences for our guests and grow within a supportive team that values your contributions.
