Room Attendant, Malmaison

Room Attendant, Malmaison

Liverpool Full-Time No home office possible
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Malmaison Hotel Du Vin Holdings Limited

At a Glance

  • Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
  • Company: Malmaison offers luxury boutique hotels across the UK, known for style and exceptional hospitality.
  • Benefits: Enjoy discounted stays, dining perks, wellness programmes, and flexible working hours.
  • Why this job: Be part of a vibrant team, make guests happy, and develop your skills with training opportunities.
  • Qualifications: No experience needed, just bring a positive attitude and a desire to excel.
  • Other info: Flexible shifts, eco-friendly practices, and a commitment to sustainability make this role unique.

Room Attendant, Malmaison

Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.

Malmaison provide a range of luxury and boutique hotels in 15 landmark locations around the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries.

Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.

Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.

Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.

Experience in a similar role isn\’t required but a positive attitude and desire to make a difference within the hotel is essential.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

In addition to competitive rates of pay we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!)
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
  • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Room Attendant, Malmaison employer: Malmaison Hotel Du Vin Holdings Limited

Malmaison is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture where every team member is valued. With flexible working hours, comprehensive training, and a commitment to sustainability, employees enjoy numerous benefits including discounted stays, dining perks, and access to wellness programmes. Join us in creating memorable experiences for our guests while advancing your career in a vibrant and stylish environment.
Malmaison Hotel Du Vin Holdings Limited

Contact Detail:

Malmaison Hotel Du Vin Holdings Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant, Malmaison

✨Tip Number 1

Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to luxury and hospitality will help you align your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your conversational English skills, as this role involves interacting with guests. Being able to communicate effectively will not only boost your confidence but also demonstrate your readiness for the position.

✨Tip Number 3

Highlight your attention to detail and positive attitude in conversations with potential employers. These traits are essential for a Room Attendant, and showcasing them can set you apart from other candidates.

✨Tip Number 4

Be prepared to discuss your flexibility regarding shift patterns during the interview. Showing that you are open to various working hours will make you a more attractive candidate for the role.

We think you need these skills to ace Room Attendant, Malmaison

Attention to Detail
Time Management
Physical Fitness
Communication Skills
Customer Service Skills
Ability to Work Independently
Flexibility
Positive Attitude
Teamwork
Basic English Proficiency

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant at Malmaison. Highlight your attention to detail and ability to work independently in your application.

Tailor Your CV: Make sure your CV reflects any relevant experience or skills, even if they are not directly related to housekeeping. Emphasise your positive attitude and willingness to learn, as these are key traits for this role.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Malmaison and how you can contribute to their high standards of guest service.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Room Attendant.

How to prepare for a job interview at Malmaison Hotel Du Vin Holdings Limited

✨Show Your Attention to Detail

As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organisation in your previous roles or even at home. Mention specific examples where your attention to detail made a difference.

✨Demonstrate Your Communication Skills

Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to engage in small talk during the interview. This will help demonstrate your ability to connect with guests.

✨Emphasise Your Positive Attitude

Malmaison values a positive attitude and a desire to make a difference. Be sure to express your enthusiasm for the role and your willingness to learn. Share any experiences that highlight your proactive approach and how you handle challenges with a smile.

✨Prepare for Physical Demands

The role of a Room Attendant can be physically demanding, so it's good to show that you're fit and ready for the job. You might want to mention any relevant physical activities you engage in or how you manage your energy levels during busy periods.

Room Attendant, Malmaison
Malmaison Hotel Du Vin Holdings Limited
Location: Liverpool
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