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- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Hotel Du Vin, a vibrant and inclusive hospitality brand.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Why this job: Make a difference in guests' experiences while developing your career.
- Qualifications: No experience needed, just a positive attitude and a desire to excel.
- Other info: Flexible shifts, wellness initiatives, and sustainability-focused workplace.
Overview
Room Attendant, Hotel Du Vin
Rate of Pay £12.50 / 20 Hours per week
Contract Type: Permanent
Location: Avon Gorge
Responsibilities
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.
You will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Hotel Du Vin machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Shift patterns: predominantly set shifts, usually between 9am – 3pm, 3 days out of 7. Start times can be flexible between 9am – 10am. If desired, earlier start times can be discussed at interview, as well as flexible contracts or weekend work.
Qualifications and attributes
Experience in a similar role isn’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Room Attendant employer: Malmaison Hotel Du Vin Holdings Limited
Contact Detail:
Malmaison Hotel Du Vin Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Hotel Du Vin. Familiarise yourself with their values and what makes them unique. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your conversational English! Since you'll be interacting with guests, it’s important to feel confident chatting away. Try role-playing with a friend or family member to get comfortable with common phrases and scenarios you might encounter.
✨Tip Number 3
Show off your positive attitude! During the interview, let your enthusiasm shine through. Share examples of how you've made a difference in previous roles, even if they weren't in housekeeping. A can-do spirit is exactly what they're looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, like those sweet staff discounts and apprenticeship programmes. Don’t miss out!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about joining our team at Hotel Du Vin.
Tailor Your Application: Make sure to tailor your application to the Room Attendant role. Highlight any relevant experience or skills, even if they’re from different jobs. We love seeing how your unique background can contribute to our housekeeping team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, and it’ll help us understand your qualifications better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Malmaison Hotel Du Vin Holdings Limited
✨Know Your Role
Before the interview, make sure you understand what a Room Attendant does. Familiarise yourself with the responsibilities like cleaning guest bedrooms to high standards and interacting with guests. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Attention to Detail
Since this job requires a keen eye for detail, think of examples from your past experiences where you've demonstrated this skill. Whether it’s in previous jobs or even personal projects, be ready to share how you ensure everything is perfect, just like the guests expect.
✨Practice Conversational English
As you'll be interacting with guests, it's essential to have good conversational English. Try practicing common phrases or scenarios you might encounter in the hotel. This will not only boost your confidence but also show the interviewer that you can communicate effectively.
✨Be Ready to Discuss Flexibility
The job offers flexible start times and shift patterns, so be prepared to discuss your availability. Think about what shifts work best for you and be open to discussing options during the interview. This shows your willingness to adapt and meet the hotel's needs.
