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- Tasks: Manage hotel operations overnight, ensuring guest satisfaction and maintaining high standards.
- Company: Join the vibrant team at Hotel Du Vin, known for its exceptional service.
- Benefits: Enjoy discounted stays, dining perks, and fully funded apprenticeships for career growth.
- Why this job: Be the friendly face that ensures guests have a great experience while working flexible hours.
- Qualifications: Night shift experience is essential; previous hospitality roles are a plus.
- Other info: Opportunities for career progression to supervisory roles and a supportive work environment.
Night Porter, Hotel du Vin Rate of Pay / Hours Type of Contract Location The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise.
This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.
As guests sleep sound in their beds, the Nights team keep everything running like clockwork.
Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate
- you will be cleaning public areas and preparing meeting and event spaces ready for the next day.
You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits.
You will be organised, an excellent communicator.
Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days
- this means we can offer great flexibility if required.
We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
We\’ll help you be \’The Difference\’ between good and great guest experiences.
Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay we offer: Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
Discounted Friends and Family Room Rate with 50% off best available rate. 35% off your bill when you dine in our Brasseries and Bistros Fully funded Apprenticeship programmes that support you in developing your career High Street Discounts on a range of high street shops, experiences, holidays and much much more Cycle to work scheme
- save up to 40% on a wide range of bikes Healthcare Cash Plans
- dental, optical, medical and more available from £5 per month Referral schemes that pay up to £1500 (just for getting your mates jobs) A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like
- Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more We work with Wagestream giving instant access to your pay as it’s earnt.
Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast We are a proud sponsor of The Brain Charity , helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Employee Assistance Programme
- free, confidential advice available 24/7 to you and your family Our Sustainability Goals: 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK We recycle a minimum of 70% of the waste from our hotels.
This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace Interested?? Click Apply Now Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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Night Porter, Hotel Du Vin employer: Malmaison Hotel Du Vin Holdings Limited
Contact Detail:
Malmaison Hotel Du Vin Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter, Hotel Du Vin
✨Tip Number 1
Get to know the hotel vibe! Before your interview, pop by Hotel Du Vin and soak in the atmosphere. Chat with staff if you can; it’ll give you a feel for the place and help you tailor your approach.
✨Tip Number 2
Show off your night owl skills! Highlight any previous night shift experience during your chat. We want to see how you handle late-night challenges and keep things running smoothly while guests are tucked in.
✨Tip Number 3
Be ready to talk about guest experiences! Think of examples where you’ve gone above and beyond for guests. We love candidates who can demonstrate their knack for creating memorable moments, even in the wee hours.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we’re always on the lookout for passionate folks who want to be part of our team. Don’t miss out on the chance to join us at Hotel Du Vin!
We think you need these skills to ace Night Porter, Hotel Du Vin
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming nature of the Night Porter role.
Tailor Your Experience: Make sure to highlight any relevant experience you have in similar roles or night shifts. We’re looking for organised and excellent communicators, so share specific examples that showcase these skills in action!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join our fantastic team at Hotel Du Vin!
How to prepare for a job interview at Malmaison Hotel Du Vin Holdings Limited
✨Know the Night Shift Inside Out
Make sure you understand the unique challenges of working night shifts. Familiarise yourself with the responsibilities of a Night Porter, especially around guest interactions and maintaining hotel standards during the quiet hours. This will show your potential employer that you're ready to tackle the role head-on.
✨Show Off Your Communication Skills
As a Night Porter, you'll need to be an excellent communicator. Prepare examples of how you've effectively handled guest inquiries or resolved issues in previous roles. This will demonstrate your ability to maintain a friendly and helpful atmosphere, even during the night.
✨Highlight Your Organisational Skills
Being organised is key in this role. Think about times when you've successfully managed multiple tasks at once, like cleaning public areas while preparing for events. Share these experiences to illustrate your ability to keep everything running smoothly during the night.
✨Prepare for Health and Safety Questions
Since you'll be conducting nightly Health and Safety audits, brush up on relevant protocols and regulations. Be ready to discuss any past experiences you have with health and safety in hospitality settings, as this will show your commitment to guest safety and hotel standards.
