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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for great food and unforgettable experiences.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Make memories for guests while developing your skills in a fun environment.
- Qualifications: Passion for customer service and a willingness to learn are essential.
- Other info: Flexible shifts, apprenticeship programmes, and a supportive team culture await you.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. In this role, you will be the face of the restaurant, helping control the flow and communicating with the kitchen and restaurant management to ensure a smooth dining experience for our guests.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognised apprenticeships alongside our detailed brand training. Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.
This could be the next step for you into a F&B Management role – we actively encourage internal development and progression.
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, mostly from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/ Waitress in Newcastle upon Tyne employer: Malmaison Hotel Du Vin Holdings Limited
Contact Detail:
Malmaison Hotel Du Vin Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress in Newcastle upon Tyne
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the vibe. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different dining scenarios. Being able to demonstrate your passion for great service during the interview will definitely set you apart.
✨Tip Number 3
Be flexible with your availability! Since Malmaison is open all week, showing that you can work various shifts will make you a more attractive candidate. Highlight this during your chat with us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waiter/ Waitress in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating great experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the role. We love seeing how your background aligns with what we do at Malmaison.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Malmaison Hotel Du Vin Holdings Limited
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and any special offerings at Malmaison. Being able to discuss dishes confidently shows your enthusiasm for the role and helps you stand out as a candidate who genuinely cares about providing great customer service.
✨Showcase Your People Skills
As a waiter or waitress, communication is key. Prepare examples of how you've successfully interacted with customers in the past, whether it’s resolving issues or creating a memorable dining experience. This will demonstrate your ability to be 'The Difference' in guest experiences.
✨Flexibility is Your Friend
Since the restaurant operates 7 days a week, be ready to discuss your availability during the interview. Highlight your willingness to work various shifts, especially evenings and weekends, as this flexibility is highly valued by employers in the hospitality industry.
✨Express Your Passion for Learning
Malmaison values a willingness to learn new skills. Share your eagerness to grow within the company, whether through their apprenticeship programmes or other training opportunities. This shows that you're not just looking for a job, but a career path where you can develop and thrive.
