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- Tasks: Lead front desk operations and ensure exceptional guest service every day.
- Company: A top hospitality brand in Manchester with a focus on guest experience.
- Benefits: Competitive salary, discounted room rates, and career development opportunities.
- Why this job: Be the face of our hotel and create unforgettable experiences for guests.
- Qualifications: Customer service experience and strong leadership skills.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality brand in Manchester is looking for an Assistant Reception Manager to oversee daily operations at the front desk, ensuring that guests receive outstanding service. This role offers a competitive salary, numerous perks including discounted room rates, and the possibility for career development within the brand.
Ideal candidates will have experience in customer service and strong leadership skills. Join us and be the face of our hotel, creating memorable experiences for our guests.
Guest Experience Lead — Assistant Reception Manager in Manchester employer: Malmaison Hotel Du Vin Holdings Limited
Contact Detail:
Malmaison Hotel Du Vin Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead — Assistant Reception Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the brand you're eyeing. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories that highlight your customer service skills and leadership abilities—make them remember you!
✨Tip Number 3
Research the brand! Know their values, mission, and what makes them stand out in the hospitality scene. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Experience Lead — Assistant Reception Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable moments for guests. We want to see that you’re not just looking for a job, but that you genuinely care about providing outstanding service.
Highlight Your Leadership Skills: As an Assistant Reception Manager, strong leadership is key. In your application, mention any previous roles where you’ve led a team or managed operations. We’re looking for examples that demonstrate your ability to motivate others and maintain a positive atmosphere at the front desk.
Tailor Your Application: Make sure to customise your application to fit the role of Guest Experience Lead. Use keywords from the job description and relate your past experiences directly to the responsibilities mentioned. This shows us that you’ve done your homework and are serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it gives you a chance to explore more about our brand and what we stand for!
How to prepare for a job interview at Malmaison Hotel Du Vin Holdings Limited
✨Know the Brand Inside Out
Before your interview, make sure you research the hospitality brand thoroughly. Understand their values, mission, and what sets them apart in Manchester's competitive market. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to creating memorable experiences for guests.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will show the interviewers that you have the practical experience needed to excel as an Assistant Reception Manager.
✨Demonstrate Leadership Qualities
As a potential leader at the front desk, it's crucial to showcase your leadership skills during the interview. Share instances where you've successfully led a team or taken initiative in a challenging situation. This will reassure them that you can effectively manage daily operations and inspire your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your career goals. Consider asking about opportunities for career development or how the team collaborates to enhance guest experiences.
