At a Glance
- Tasks: Be the face of our hotel, delivering exceptional service and creating unforgettable guest experiences.
- Company: Join Malmaison, a vibrant hotel brand known for its unique style and culture.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Make guests smile while building a rewarding career in hospitality.
- Qualifications: Passion for customer service and a knack for teamwork.
- Other info: Embrace sustainability and enjoy perks like complimentary stays and instant pay access.
The predicted salary is between 28800 - 43200 £ per year.
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!
As Assistant Reception Manager you and your team are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Assistant Reception Manager, Malmaison in Manchester employer: Malmaison Hotel Du Vin Holdings Limited
Contact Detail:
Malmaison Hotel Du Vin Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reception Manager, Malmaison in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malmaison's vibe online. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across when it’s time to shine.
✨Tip Number 3
Show off your personality! Malmaison loves people who can make guests smile, so don’t be afraid to let your charm and enthusiasm shine through during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Assistant Reception Manager, Malmaison in Manchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can make guests smile.
Tailor Your Application: Make sure to tailor your application to the Assistant Reception Manager role. Highlight your relevant experience and skills that match what we’re looking for. It shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team at Malmaison.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Malmaison Hotel Du Vin Holdings Limited
✨Know the Brand Inside Out
Before your interview, make sure you research Malmaison thoroughly. Understand their values, what sets them apart in the hospitality industry, and their commitment to sustainability. This knowledge will not only impress your interviewers but also help you align your answers with the company's ethos.
✨Showcase Your People Skills
As an Assistant Reception Manager, you'll be the face of the hotel. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to make a guest's experience memorable. This will demonstrate your ability to deliver that 'celebrity service' they’re looking for.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. While you want to look polished, also consider incorporating a touch of your personality into your outfit. This shows that you understand the importance of presentation in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, when they ask if you have any questions, don’t just say no. Prepare a few thoughtful questions about the role, team dynamics, or opportunities for progression within Malmaison. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.