Guest Experience Lead — Flexible Shifts in Liverpool

Guest Experience Lead — Flexible Shifts in Liverpool

Liverpool Part-Time No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and collaborate with a vibrant team.
  • Company: Leading hospitality provider known for its commitment to guest experience.
  • Benefits: Earn up to £12.90 OTE, enjoy flexible shifts, and access discounted accommodation.
  • Why this job: Join a dynamic environment and grow your career in the exciting world of hospitality.
  • Qualifications: Passion for customer service and teamwork skills.

A leading hospitality provider is seeking Waiters/Waitresses in Liverpool offering a role that emphasizes customer service and team collaboration.

With competitive pay up to £12.90 OTE for 26 hours a week, candidates will enjoy flexible shifts and comprehensive benefits, including discounted accommodation and funded training programs.

The perfect opportunity for those passionate about hospitality and eager to grow in a dynamic environment.

Guest Experience Lead — Flexible Shifts in Liverpool employer: Malmaison Hotel Du Vin Holdings Limited

As a leading hospitality provider in Liverpool, we pride ourselves on fostering a vibrant work culture that prioritises customer service and teamwork. Our employees benefit from flexible shifts, competitive pay, and comprehensive perks such as discounted accommodation and funded training programmes, making it an ideal environment for those passionate about hospitality and seeking meaningful career growth.
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Contact Detail:

Malmaison Hotel Du Vin Holdings Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead — Flexible Shifts in Liverpool

Tip Number 1

Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you.

Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for customer service shine through. Be yourself and let them see how you'd fit into their team.

Tip Number 3

Research the company! Knowing their values and what they stand for can help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.

Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Guest Experience Lead — Flexible Shifts in Liverpool

Customer Service
Team Collaboration
Communication Skills
Adaptability
Time Management
Attention to Detail
Problem-Solving Skills
Hospitality Knowledge

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you love providing excellent customer service and working as part of a team.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Guest Experience Lead role. Highlight any relevant experience and skills that align with what we’re looking for, especially in customer service and teamwork.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills are easy to spot. Avoid fluff and focus on what makes you a great fit for us.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role.

How to prepare for a job interview at Malmaison Hotel Du Vin Holdings Limited

Know Your Customer Service Basics

Brush up on key customer service principles before your interview. Be ready to share examples of how you've handled difficult situations or gone the extra mile for a guest. This shows your passion for hospitality and your ability to thrive in a team environment.

Showcase Team Collaboration Skills

Since this role emphasises teamwork, think of specific instances where you worked well with others. Whether it was during a busy shift or a special event, sharing these experiences will highlight your collaborative spirit and adaptability.

Familiarise Yourself with the Company

Do a bit of research on the hospitality provider. Understanding their values, mission, and what sets them apart can help you tailor your answers and show genuine interest in the role. Plus, it gives you a chance to ask insightful questions!

Prepare for Flexible Shift Questions

Since the position offers flexible shifts, be prepared to discuss your availability and how you can adapt to different schedules. Highlight your willingness to be flexible and your commitment to providing excellent service, no matter the time.

Guest Experience Lead — Flexible Shifts in Liverpool
Malmaison Hotel Du Vin Holdings Limited
Location: Liverpool

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