Guest Experience Receptionist — Boutique Hotel
Guest Experience Receptionist — Boutique Hotel

Guest Experience Receptionist — Boutique Hotel

Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests and manage their needs in a vibrant hotel atmosphere.
  • Company: Join a leading hospitality group at Hotel Du Vin in Edinburgh.
  • Benefits: Earn £12.50 per hour, enjoy discounts, and access fully funded apprenticeships.
  • Why this job: Be part of a team that creates memorable experiences for guests.
  • Qualifications: Friendly attitude and a passion for excellent service.
  • Other info: Great opportunities for career growth and internal development.

The predicted salary is between 12 - 16 £ per hour.

A leading hospitality group is seeking a Receptionist in Edinburgh at their Hotel Du Vin location, offering £12.50 per hour with a permanent contract. The role involves greeting guests, managing their needs, and ensuring a welcoming atmosphere.

Opportunities for internal development and career advancement are provided, alongside generous perks such as discounted stays and fully funded apprenticeships.

Ideal candidates should possess a friendly demeanor and a passion for service.

Guest Experience Receptionist — Boutique Hotel employer: Malmaison Hotel Du Vin Holdings Limited

Join our dynamic team at Hotel Du Vin in Edinburgh, where we prioritise a welcoming atmosphere and exceptional guest service. As a valued member of our hospitality group, you'll enjoy competitive pay, generous perks like discounted stays, and robust opportunities for career advancement through fully funded apprenticeships. Our supportive work culture fosters personal growth and a passion for service, making us an excellent employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Malmaison Hotel Du Vin Holdings Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Receptionist — Boutique Hotel

Tip Number 1

Make sure to research the hotel and its values before your interview. Knowing about their commitment to guest experience will help you tailor your answers and show that you're genuinely interested in the role.

Tip Number 2

Practice your greeting skills! As a Receptionist, first impressions matter. Try rehearsing how you'd welcome guests and handle their inquiries to showcase your friendly demeanour.

Tip Number 3

Network with current or former employees if you can. They can provide insider tips on what the hotel values in its staff and might even give you a heads-up on what to expect during the interview process.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for passionate individuals who want to grow with us in the hospitality industry.

We think you need these skills to ace Guest Experience Receptionist — Boutique Hotel

Customer Service Skills
Communication Skills
Interpersonal Skills
Attention to Detail
Problem-Solving Skills
Organisational Skills
Time Management
Adaptability
Teamwork
Multitasking

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and welcoming nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!

Tailor Your Application: Make sure to customise your CV and cover letter for the Guest Experience Receptionist role. Highlight any relevant experience in hospitality and customer service that aligns with what we’re looking for.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hotel Du Vin!

How to prepare for a job interview at Malmaison Hotel Du Vin Holdings Limited

Show Your Friendly Side

As a Guest Experience Receptionist, your personality is key! Make sure to showcase your friendly demeanour during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest checking in.

Know the Hotel Inside Out

Do your homework on Hotel Du Vin and its offerings. Familiarise yourself with their services, values, and any recent news. This will not only impress the interviewer but also show your genuine interest in being part of their team.

Prepare for Scenario Questions

Expect questions about how you would handle specific guest situations. Think of examples from your past experiences where you provided excellent service or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask. Inquire about opportunities for internal development or what a typical day looks like for a receptionist. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Guest Experience Receptionist — Boutique Hotel
Malmaison Hotel Du Vin Holdings Limited

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