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- Tasks: Coordinate exciting events like weddings and conferences in a dynamic team.
- Company: Join the vibrant Malmaison & Hotel Du Vin family in Newcastle.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Why this job: Be at the heart of memorable events and create lasting experiences.
- Qualifications: Strong communication skills and a passion for sales are essential.
- Other info: Flexible hours with a fun work culture and sustainability initiatives.
The predicted salary is between 10 - 15 £ per hour.
Rate of pay / Hours: £12.60ph / 30hrs
Contract type: Part Time
Location: Malmaison & Hotel Du Vin Newcastle
We’re looking for a Cluster Events Co-ordinator to join our team and play a crucial role in driving the meetings and events agenda. For this role you would expect to handle high value enquiries which would include everything from product launches, team meetings, large conferences, social celebrations and weddings, therefore providing an exciting and varied workload within a dynamic close-knit team. Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business and ensure a strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.
Key Responsibilities & Objectives
- To manage meeting, private event and wedding enquiries
- To drive occupancy and revenue for the meeting spaces within the hotel
- To drive occupancy of bedrooms, for MICE enquiries with groups attached
- To work according to the SOP’s within the brand, ensuring adoption of best practice
- To ensure high level of attention to detail for when creating proposals and function sheets for the hotels operation team
- To have the ability to develop relationships and rapport with potential clients, by adopting a consultative sales approach
- To ensure all deposits and final payments are received in a timely manner as per the brand SOP
- To confidently execute client site visits during their decision making process
- To support the Cluster Meetings & Events Manager with any other ad-hoc tasks that are required
What we’re looking for…
- Communicates openly and clearly both verbally and in writing
- Manages time and resources effectively
- Prioritizes actions and manages tasks through completion in a timely manner
- Acts on own initiative
- Has drive and hunger for sales
- Expresses confidence in own ideas
- Can handle more than one task at a time
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- Wagestream giving instant access to your pay as it’s earnt.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Cluster Events Co-ordinator employer: Malmaison Hotel Du Vin Holdings Limited
Contact Detail:
Malmaison Hotel Du Vin Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Events Co-ordinator
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with Malmaison & Hotel Du Vin Newcastle, so you can confidently discuss the spaces and services during interviews. This shows your genuine interest and helps you stand out.
✨Tip Number 2
Network like a pro! Attend local events or industry meet-ups to connect with potential clients and colleagues. Building relationships can lead to job opportunities and valuable insights into the events sector.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself and your experience in event coordination. This will help you make a great first impression when meeting hiring managers or networking.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Frasers Hospitality, Malmaison & Hotel Du Vin.
We think you need these skills to ace Cluster Events Co-ordinator
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the unique skills you bring to the table.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Cluster Events Co-ordinator role. Mention specific examples of past events you've managed or any relevant skills that match the job description.
Attention to Detail: We love a keen eye for detail! Double-check your application for any typos or errors before hitting send. A polished application shows us you care about the little things, which is crucial in event coordination.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you’ve got!
How to prepare for a job interview at Malmaison Hotel Du Vin Holdings Limited
✨Know Your Stuff
Make sure you have a solid understanding of the events industry and the specific offerings of Malmaison & Hotel Du Vin. Familiarise yourself with their venues, services, and any recent events they've hosted. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Cluster Events Co-ordinator, clear communication is key. During the interview, practice articulating your thoughts clearly and concisely. Use examples from past experiences where you successfully managed client relationships or handled enquiries to demonstrate your skills.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Share specific examples of how you've juggled various responsibilities in previous roles, especially in high-pressure situations. This will highlight your ability to thrive in a dynamic environment.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, upcoming events, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
