At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Hotel Du Vin, known for exceptional food and unforgettable guest experiences.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for career training and progression.
- Why this job: Make a difference in guest experiences while working with a passionate team.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: We offer nationally recognised apprenticeships and encourage internal development.
Overview
Job Title, Brand
Salary β Hours Per Week
Type of Contract
Location
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin.
In this role you will be the face of the restaurant, you\\\βll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days β this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\\\βll help you be \\\βThe Difference\\\β between good and great guest experiences.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.
We create memories that our guests never forget. This could be the next step for you into a F&B Management role β we actively encourage internal development and progression. Onwards and upwards
Responsibilities
- Be the face of the restaurant.
- Help control the flow and communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for guests.
- Coordinate with staff across shifts to support guest service during peak times.
Qualifications / Requirements
- Experience in customer service or hospitality is preferred but not required (as applicable to the role).
- Flexibility to work a range of shifts, including evenings and weekends.
Benefits & Training
We offer nationally recognized apprenticeships alongside detailed brand training to support your development.
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Waiter/ Waitress, Hotel Du Vin employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Waiter/ Waitress, Hotel Du Vin
β¨Tip Number 1
Familiarise yourself with the menu and the restaurant's offerings. Knowing the dishes and drinks inside out will not only impress during your interview but also show your genuine interest in the role.
β¨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous roles. Highlighting how you handled difficult situations or went above and beyond for guests can set you apart from other candidates.
β¨Tip Number 3
Be prepared to discuss your availability and flexibility. Since the role requires working various shifts, showing that you are adaptable and willing to work evenings and weekends can make you a more attractive candidate.
β¨Tip Number 4
Research Hotel Du Vin's values and culture. Understanding what makes them unique and aligning your personal values with theirs can help you convey why you would be a great fit for their team.
We think you need these skills to ace Waiter/ Waitress, Hotel Du Vin
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Waiter/Waitress at Hotel Du Vin. Tailor your application to highlight relevant experience in customer service and teamwork.
Craft a Personalised CV: Create a CV that showcases your skills and experiences related to the hospitality industry. Emphasise any previous roles in restaurants or similar environments, and include specific examples of how you contributed to a positive dining experience.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work at Hotel Du Vin. Mention your flexibility with shifts and your eagerness to learn and grow within the company.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Malmaison Belfast
β¨Know the Menu Inside Out
Familiarise yourself with the menu and any special dishes or drinks offered by Hotel Du Vin. Being able to confidently discuss the food and drink options will impress your interviewers and show your enthusiasm for the role.
β¨Demonstrate Excellent Communication Skills
As a waiter or waitress, communication is key. During the interview, showcase your ability to communicate clearly and effectively, both with guests and team members. Share examples of how you've successfully managed customer interactions in the past.
β¨Highlight Your Flexibility
Since the role requires working various shifts, emphasise your flexibility and willingness to adapt to different schedules. Mention any previous experience you have with shift work or managing a busy schedule.
β¨Showcase Your Passion for Hospitality
Express your genuine interest in the hospitality industry and your desire to create memorable experiences for guests. Share personal anecdotes that reflect your passion for service and how you strive to go above and beyond for customers.