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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for great food and drink.
- Benefits: Earn £12.21 per hour, enjoy flexible shifts, and access career training.
- Why this job: Make unforgettable memories for guests while developing your skills in hospitality.
- Qualifications: Passion for customer service and eagerness to learn are essential.
- Other info: Great opportunities for internal development and progression in F&B Management.
Waiter / Waitress, Hotel du Vin
OTE up to £13.90 per hour, flexible working hours, full or part time, full uniform provided, training and development opportunities.
Permanent
Edinburgh
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel du Vin
In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.
Experience isn\’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.
We create memories that our guests never forget. This could be the next step for you into a F & B Management role – we actively encourage internal development and progression. Onwards and upwards
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Waiter/ Waitress employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a bite. This way, you can chat with staff and get a feel for the atmosphere. It’ll help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Role-play common scenarios you might face as a waiter or waitress. Think about how you'd handle tricky customers or busy shifts. Showing that you can keep your cool under pressure will impress the hiring team.
✨Tip Number 3
Be ready to showcase your passion for customer service! During the interview, share stories about times you've gone above and beyond for customers. This will show that you’re not just looking for a job, but that you truly care about creating memorable experiences.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about training opportunities and career progression. This demonstrates that you’re serious about growing with Malmaison. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Waiter/ Waitress
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating great experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the role. Mention any previous experience in hospitality or customer service, even if it's informal!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for the Waiter/Waitress position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Malmaison Belfast
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and even suggest pairings shows your enthusiasm and readiness to engage with guests.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's handling a difficult situation or going the extra mile for a guest, these stories will highlight your passion for creating memorable experiences.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to demonstrate how you'd handle certain situations with guests. Practising common scenarios can help you feel more confident and show your potential employer that you're ready for the job.
✨Ask About Training and Development
Since Malmaison offers training and apprenticeships, come prepared with questions about these opportunities. This shows your eagerness to learn and grow within the company, which is something they value highly.