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- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Malmaison, a vibrant brand known for great food and unforgettable experiences.
- Benefits: Enjoy flexible shifts, competitive pay, and amazing perks like discounted stays and meals.
- Why this job: Make memories for guests while developing your career in a fun environment.
- Qualifications: Passion for customer service and a willingness to learn are essential.
- Other info: Opportunities for career progression and nationally recognised apprenticeships available.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.
In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means we can offer greatflexibilityif required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationallyrecognizedapprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guestexperiences.
Experience isn\’t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.
We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work withWagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 12/07/2025 by TN United Kingdom
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Waiter / Waitress employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to nail down how you'd handle different dining scenarios. Remember, it's all about making guests feel special and valued.
✨Tip Number 3
Be ready to discuss your passion for food and drink! Whether it's your favourite dish or a memorable dining experience, share your enthusiasm during the interview. It’ll help you stand out as someone who truly cares about the guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that align with the role. We love seeing how your unique background can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Malmaison Belfast
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the restaurant's menu. Understanding the dishes and drinks will not only impress the interviewers but also show your genuine interest in the role. If you can discuss a few items confidently, it’ll demonstrate your passion for great customer service.
✨Show Off Your People Skills
As a waiter or waitress, communication is key. During the interview, be sure to highlight any previous experience where you've interacted with customers or worked in a team. Share specific examples of how you handled difficult situations or went above and beyond for guests. This will showcase your ability to create memorable experiences.
✨Be Ready for Flexibility Questions
Since the restaurant operates 365 days a year, be prepared to discuss your availability. Think about your schedule and what shifts you can realistically commit to. Showing that you're flexible and willing to work evenings and weekends will make you a more attractive candidate.
✨Express Your Willingness to Learn
Malmaison values a passion for learning, so make sure to express your eagerness to develop new skills. Talk about any training or apprenticeships you’re interested in and how they align with your career goals. This shows that you’re not just looking for a job, but a long-term career path.
