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- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Malmaison offers stylish, boutique hotels across the UK with a focus on luxury and hospitality.
- Benefits: Enjoy competitive pay, flexible shifts, discounts, and fully funded apprenticeships.
- Why this job: Be part of a vibrant team, make a difference, and grow your career in a supportive environment.
- Qualifications: No experience needed, just bring a positive attitude and a willingness to learn.
- Other info: Work with eco-friendly practices and enjoy wellness activities while making a real impact.
Rate of Pay / Hours: £12.50 per Hour plus Generous Company Benefits, Training & Development / 20 Hours per Week
Type of Contract: Permanent
Location: Cheltenham
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests' expectations of a perfect night's stay.
Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests' arrival and continued stays.
Need flexibility… You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided. Experience in a similar role isn’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Instant access to your pay as it’s earned through Wagestream.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Room Attendant employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to luxury and high standards will help you align your approach during the interview, showcasing how you can contribute to their reputation.
✨Tip Number 2
Prepare to discuss your ability to work independently and manage your time effectively. As a Room Attendant, you'll need to demonstrate that you can maintain high standards while working on your own, so think of examples from past experiences where you've excelled in similar situations.
✨Tip Number 3
Brush up on your conversational English skills. Since you'll be interacting with guests, being able to communicate clearly and confidently is essential. Practising common hospitality phrases can give you an edge.
✨Tip Number 4
Show enthusiasm for the role and a willingness to learn. Malmaison values a positive attitude and a desire to make a difference, so express your eagerness to contribute to the team and take advantage of their training and development opportunities.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in housekeeping. Emphasise your attention to detail, ability to work independently, and any customer service skills you possess.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Room Attendant position at Malmaison. Mention why you admire their brand and how your positive attitude aligns with their values. Be sure to include your flexibility regarding shift times.
Showcase Your Communication Skills: Since conversational English is essential, consider including examples of past experiences where you've successfully communicated with guests or team members. This will demonstrate your ability to interact effectively in the role.
Highlight Your Work Ethic: Mention your willingness to work hard and your fitness level, as the role requires physical stamina. Share any previous roles that required similar dedication and effort to show you're ready for the demands of the job.
How to prepare for a job interview at Malmaison Belfast
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organisation in your previous roles or even at home. Mention specific examples where your attention to detail made a difference.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to engage in small talk during the interview. This will help demonstrate your ability to connect with guests.
✨Express Your Positive Attitude
A positive attitude is essential for this role. Be sure to convey your enthusiasm for the position and your willingness to contribute to a great guest experience. Share stories that highlight your proactive approach and how you handle challenges with a smile.
✨Be Open About Flexibility
The job requires flexibility in working hours. During the interview, express your willingness to adapt to different shift patterns and discuss any preferences you might have. This shows that you're committed to meeting the needs of the hotel and its guests.
