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For Companies At a Glance
- Tasks: Be the friendly face of our hotel and create unforgettable guest experiences.
- Company: Join the vibrant team at Malmaison Newcastle, known for its unique hospitality.
- Benefits: Enjoy a competitive salary, flexible hours, and exciting perks.
- Why this job: Kickstart your career in hospitality with opportunities for growth and development.
- Qualifications: Bring your natural charm and passion for service to our team.
- Other info: Potential for progression into supervisory roles and apprenticeship opportunities.
Overview
Job title: Receptionist, Malmaison
Salary: £12.46/16 hours a week
Type: Permanent
Location: Malmaison Newcastle
We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison.
Responsibilities
- You will be the face of our hotel, get paid for doing what you love, and enjoy perks and benefits.
- You will strive to make our guests experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes.
- As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
Qualifications
- You must have a natural hospitality charm and a passion for service.
Development and Progression
At Malmaison we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
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Receptionist, Malmaison employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist, Malmaison
✨Tip Number 1
Make sure to research Malmaison and its values before your interview. Knowing the ins and outs of the hotel will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your hospitality charm! Role-play common guest scenarios with a friend or family member. This will help you feel more confident when dealing with queries and ensure you can deliver that top-notch service Malmaison is known for.
✨Tip Number 3
Dress to impress! As the face of the hotel, your appearance matters. Choose an outfit that reflects the professional yet friendly vibe of Malmaison, and don’t forget to wear a smile – it’s your best accessory!
✨Tip Number 4
After your interview, follow up with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Receptionist, Malmaison
Some tips for your application 🫡
Show Your Personality: As a receptionist, you’ll be the face of Malmaison, so let your personality shine through in your application. Use a friendly tone and share a bit about what makes you passionate about hospitality.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in customer service or hospitality. We want to see how your skills align with the role, so don’t be shy about showcasing your charm!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Malmaison. Share specific examples of how you’ve gone above and beyond for guests in the past – we love hearing those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and it shows us you’re serious about joining the Malmaison team!
How to prepare for a job interview at Malmaison Belfast
✨Show Your Hospitality Charm
As a receptionist, your personality is key! Make sure to showcase your friendly and energetic nature during the interview. Practice a warm greeting and be ready to share examples of how you've made guests feel welcome in previous roles.
✨Know the Company Inside Out
Do your homework on Malmaison! Familiarise yourself with their values, the unique atmosphere they create, and any recent news or events. This will not only impress your interviewers but also help you align your answers with what they stand for.
✨Prepare for Common Scenarios
Think about the types of queries you might encounter as a receptionist. Prepare responses for common situations, like handling complaints or managing busy periods. This will show that you're proactive and ready to tackle challenges head-on.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or the apprenticeship scheme. This demonstrates your interest in the role and your desire to grow within the company.