Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet guests and manage their needs with a warm hospitality charm.
- Company: Leading hotel brand in Edinburgh known for exceptional guest experiences.
- Benefits: Competitive hourly rate of £12.50, permanent contract, and performance incentives.
- Why this job: Join a dynamic team and grow your career in the hospitality industry.
- Qualifications: Experience in a front-desk role and a passion for customer service.
- Other info: Opportunities for internal development and progression available.
The predicted salary is between 12 - 16 £ per hour.
A leading hotel brand in Edinburgh is seeking a Receptionist to greet guests and manage their needs. The ideal candidate will have a natural hospitality charm and experience in a front-desk role.
Responsibilities include:
- Handling reception queries
- Ensuring high standards of service
The position offers a competitive hourly rate of £12.50, a permanent contract, and opportunities for internal development and progression. Benefits also include a monthly monetary incentive scheme based on performance.
Receptionist – Guest Experience & Growth Path employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Guest Experience & Growth Path
✨Tip Number 1
First things first, make sure you know the hotel inside out! Research the brand, its values, and what makes it stand out in Edinburgh. This way, when you chat with them, you can show off your knowledge and passion for their guest experience.
✨Tip Number 2
Practice your hospitality charm! Role-play common reception scenarios with a friend or family member. This will help you feel more confident when handling queries and ensure you can deliver that top-notch service they’re looking for.
✨Tip Number 3
Don’t forget to showcase your growth mindset! Be ready to discuss how you can contribute to the hotel's success and your eagerness to develop within the company. They love candidates who are keen on progression!
✨Tip Number 4
Finally, apply through our website! It’s the best way to get noticed. Plus, we’re always on the lookout for passionate individuals who want to join our team and make a difference in guest experiences.
We think you need these skills to ace Receptionist – Guest Experience & Growth Path
Some tips for your application 🫡
Show Your Hospitality Charm: When writing your application, let your natural hospitality shine through! Use warm and friendly language to convey your passion for guest experience. Remember, we want to see that you genuinely care about making guests feel welcome.
Highlight Relevant Experience: Make sure to showcase any front-desk or customer service experience you have. We love seeing how you've handled reception queries in the past, so don’t hold back on those examples that demonstrate your skills!
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention the hotel brand and what excites you about working with us. Personal touches can really make your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Malmaison Belfast
✨Show Your Hospitality Charm
As a Receptionist, your natural charm is key! Practice greeting friends or family as if they were guests at the hotel. Smile, make eye contact, and use their names to create a welcoming atmosphere.
✨Know the Hotel Inside Out
Research the hotel brand thoroughly. Familiarise yourself with its history, values, and services. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Common Reception Queries
Think about the types of questions guests might ask and prepare your responses. Whether it’s about local attractions or hotel amenities, being ready will demonstrate your proactive approach to guest service.
✨Highlight Your Front-Desk Experience
Be ready to discuss your previous front-desk roles. Share specific examples of how you handled challenging situations or went above and beyond for guests. This will showcase your experience and commitment to high standards of service.
