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- Tasks: Create unforgettable guest experiences and provide top-notch customer service during night shifts.
- Company: Join a global hospitality leader known for exceptional service and teamwork.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Why this job: Be the face of hospitality and make a difference in guests' stays.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A global hospitality leader is seeking a Night Receptionist to join their team. You will be responsible for creating memorable guest experiences during check-in and providing exceptional customer service.
The ideal candidate will have proven experience in a similar role and a passion for customer service, along with excellent communication skills.
This permanent position based in Greater London offers a competitive rate and a dynamic work environment.
Night Front Desk Specialist — Exceptional Guest Experience employer: Malmaison Belfast
Contact Detail:
Malmaison Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Specialist — Exceptional Guest Experience
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Night Front Desk Specialist role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable guest experiences, consider role-playing common scenarios with a friend. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for customer service shine through. Share stories of how you've gone above and beyond for guests in the past – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Night Front Desk Specialist — Exceptional Guest Experience
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for creating memorable guest experiences. Share specific examples from your past roles that highlight your commitment to exceptional customer service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the Night Front Desk Specialist role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Highlight Relevant Experience: Don’t forget to showcase any previous experience in hospitality or front desk roles. We want to know how your background has prepared you for this position, so be specific about your responsibilities and achievements.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Malmaison Belfast
✨Know the Company Inside Out
Before your interview, do some research on the hospitality leader you're applying to. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Front Desk Specialist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Think about specific situations that highlight your problem-solving skills and ability to create memorable experiences.
✨Practice Your Communication Skills
Excellent communication is crucial in this role. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly and confidently. Focus on how you can convey warmth and professionalism, even in challenging situations.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.
