Night Concierge & Guest Services Lead
Night Concierge & Guest Services Lead

Night Concierge & Guest Services Lead

Full-Time 8000 - 12000 £ / year (est.) No home office possible
Go Premium
M

At a Glance

  • Tasks: Oversee hotel operations overnight and manage guest expectations.
  • Company: Renowned hotel in Park Central with a focus on exceptional service.
  • Benefits: Career training, growth opportunities, and flexible night shifts.
  • Why this job: Create memorable experiences for guests while working in a dynamic environment.
  • Qualifications: Experience in a similar role and availability for night shifts.
  • Other info: Impeccable service is key to our success.

The predicted salary is between 8000 - 12000 £ per year.

A renowned hotel in Park Central is seeking a Night Porter to oversee hotel operations overnight. The role involves managing guest expectations, ensuring cleanliness in public areas, and assisting with luggage. Candidates should have experience in a similar role and be available for flexible night shifts. This position offers career training and growth opportunities to supervisory roles. Join us to create memorable guest experiences while providing impeccable service during the night.

Night Concierge & Guest Services Lead employer: Malmaison Belfast

Join our esteemed hotel in Park Central, where we pride ourselves on fostering a supportive and dynamic work culture that values every team member. As a Night Concierge & Guest Services Lead, you will benefit from comprehensive career training and growth opportunities, allowing you to advance into supervisory roles while being part of a team dedicated to creating unforgettable guest experiences. Enjoy the unique advantage of working in a vibrant location that attracts diverse clientele, ensuring each night brings new challenges and rewards.
M

Contact Detail:

Malmaison Belfast Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Concierge & Guest Services Lead

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for guest services shine through. Share stories that highlight your experience and how you’ve gone above and beyond for guests.

✨Tip Number 3

Be flexible with your availability. Since this role involves night shifts, showing that you’re open to various schedules can make you a more attractive candidate. Flexibility is key in hospitality!

✨Tip Number 4

Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. It shows initiative and enthusiasm, which we value highly.

We think you need these skills to ace Night Concierge & Guest Services Lead

Guest Services Management
Customer Service Skills
Attention to Detail
Flexibility
Communication Skills
Problem-Solving Skills
Time Management
Team Leadership
Operational Oversight
Luggage Handling
Cleanliness Standards
Experience in Hospitality

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in similar roles, especially any night shifts or guest services. We want to see how your skills align with what we’re looking for!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about the Night Concierge role and how you can contribute to creating memorable guest experiences at our hotel.

Showcase Your Flexibility: Since this role involves flexible night shifts, mention your availability clearly. We appreciate candidates who can adapt to our needs and ensure smooth operations overnight.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!

How to prepare for a job interview at Malmaison Belfast

✨Know the Hotel Inside Out

Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its services, amenities, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can enhance guest experiences.

✨Highlight Relevant Experience

When discussing your previous roles, focus on specific experiences that relate to managing guest expectations and overseeing operations. Share examples of how you've handled difficult situations or ensured cleanliness in public areas, as this will demonstrate your capability for the Night Concierge position.

✨Showcase Your Flexibility

Since the role requires flexible night shifts, be prepared to discuss your availability openly. Highlight any past experiences where you successfully adapted to changing schedules or worked during unconventional hours, as this will reassure them of your commitment.

✨Emphasise Teamwork and Leadership Skills

As this position offers growth into supervisory roles, it's essential to convey your teamwork and leadership abilities. Share instances where you've led a team or collaborated effectively with others to achieve a common goal, showcasing your potential for future development within the hotel.

Night Concierge & Guest Services Lead
Malmaison Belfast
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>